35
No. Category
①
Category
②
Symptom of problem
Probable cause
Solution
15
16
17
18
19
20
21
22
Cleanliness
monitor
CC monitor
(main unit)
CC monitor
(communication-
related)
No display appears, even
though the object is dirty.
Or even though it is clean,
the red display does not
go out.
Nothing happens when
attempting to change alarm
setting using rotary switch.
Alarm buzzer does not
shut off.
Even though RESET
button was pressed,
alarm LED does not turn
off.
Communication fails.
Devicelnstaller does not
recognize CC monitor
when implementing IP
address settings.
Could not install
DeviceInstaller.
In the support software
window for state of
communication, “The
sensor is not connected!”
is displayed.
①
Main unit installation
direction upside-down.
②
Ventilation inlet blocked.
③
Affected by noise.
④
Affected by outside air
flows.
①
SET button not
pressed.
①
RESET button not
pressed.
①
Particle density not
lower than setting
value.
①
LAN cable specifications
incorrect.
②
Hardware and software
configurations necessary
for Ethernet
communication not set up.
①
Network configuration
and PC settings.
①
Restrictions due to PC
security.
②
NET Framework not
installed in PC.
①
IP address not set.
・
Check that the main unit up and down direction is correct.
・
Check whether the upper and lower ventilation inlets are blocked.
・
Check whether there are strong sources of noise adjacent to the
measurement location.
・
Check that the air flow around the main unit is at a wind speed of 0.2
m/s [0.66 ft./sec.] or less.
・
After changing the setting, press the SET button.
・
The alarm cancel operation can vary depending on the timing of
pressing the RESET button.
①
After an alarm occurs, if RESET is pressed before the particle
density falls below the setting value:
If the RESET button is pressed when the particle density is at the
setting value or higher, only the buzzer is cancelled. All other alarm
LEDs and external outputs are maintained. The alarm LEDs and
external outputs are cancelled when the particle density falls below
the setting value.
②
After an alarm occurs, if the particle density falls below the setting
value without RESET being pressed:
If RESET is not pressed even though the particle density is below
the setting value, all alarm outputs are maintained. In this state,
pressing the RESET button cancels all alarm outputs.
For details about alarm operations, see the Owner’s Manual.
・
Check the LAN cable specifications.
For a network connection
→
Straight cable.
For direct connection to a personal computer
→
Cross cable.
・
Personal computer operating Microsoft WindowsNT/2000/XP.
・
Ensure network card compatible with the above computer.
・
Check that TCP/IP is installed as network protocol, and is operating
correctly.
・
Problem could be due to any of various factors. For details, consult
with Koganei.
・
Ask the administrator of your company’s personal computer network.
・
Download and install NET Framework Ver1.1 from the Microsoft
Website.
・
In the support software window for the IP address allocated in
DeviceInstaller, go to
Setting
and select
Condition
, and in
Setting IP
address of Sensor
input the IP address allocated in DeviceInstaller for
implementing the support software settings.
＊
If the product fails to operate correctly even after the above measures are adopted, there may be a problem with the product itself. Consult with Koganei.
