Lifetime Limited Warranty
Kohler Co. warrants the cast iron components of products manufactured after February 10, 2000, to be free of
defects in material and workmanship during normal residential use for as long as the original consumer
purchaser owns his or her home. Gloss reduction, scratching, staining and alkaline etching of the finish over
time due to use, cleaning practices or water or atmospheric conditions, are not manufacturing defects but are
indicative of normal wear and tear. This warranty applies only for KOHLER Cast Iron products installed in
the United States of America, Canada or Mexico (North America).
If a defect is found in normal residential use, Kohler Co. will, at its election, repair, replace or make
appropriate adjustment. Damage caused by accident, misuse, or abuse is not covered by this warranty.
Improper care and cleaning will void the warranty. Proof of purchase (original sales receipt) must be
provided to Kohler Co. with all warranty claims. Kohler Co. is not responsible for labor charges, installation,
or other incidental or consequential costs. In no event shall the liability of Kohler Co. exceed the purchase
price of the product.
If the cast iron product is used commercially or is installed outside of North America, Kohler Co. warrants
the cast iron product to be free from defects in material and workmanship for one (1) year from the date the
product is installed, with all other terms of this warranty applying except duration. All other components
other than the enameled cast iron carry Kohler Co.’s one-year limited warranty unless otherwise specified.
If you believe that you have a warranty claim, contact Kohler Co., either through your Dealer, Plumbing
Contractor, Home Center or E-tailer, or by writing: Kohler Co., Attn.: Customer Service Department, 444
Highland Drive, Kohler, WI 53044, USA. Please be sure to provide all pertinent information regarding your
claim, including a complete description of the problem, the product, model number, color, finish, the date the
product was purchased and from whom the product was purchased. Also include your original invoice. For
other information, or to obtain the name and address of the service and repair facility nearest you call
1-800-4-KOHLER from within the USA, 1-800-964-5590 from within Canada, and 001-877-680-1310 from
within Mexico.
Kohler Co. and/or seller are providing this warranty in lieu of all other warranties, expressed or implied,
including but not limited to the implied warranties of merchantability and fitness for a particular
purpose. Kohler Co. and/or seller disclaims any liability for special, incidental or consequential damages.
Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or
limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply
to you. This warranty gives the consumer specific legal rights. You may also have other rights, which vary,
from state/province to state/province. This warranty is to the original consumer purchaser only, and
excludes product damage due to installation error, product abuse, or product misuse, whether performed by
a contractor, service company or the consumer.
This is Kohler Co.’s exclusive written warranty.
One-Year Warranty
KOHLER CO.
It is recommended that at the time of purchase, you verify that all accessories and components are complete
in this package.
This Kohler product is warranted to be free of defects in material and workmanship for one (1) year from the
date of purchase as shown on the invoice or receipt.
1. Kohler Co. will only service its commercialized products through its authorized distributors.
2. To obtain warranty service, please present the invoice and corresponding warranty.
3. Through its authorized distributors, Kohler Co. promises to repair the defective product or provide a new
replacement or an equivalent model (in those cases that the model has been discontinued) when the product
is beyond repair, without any charge to the consumer.
4. The time of repair will not exceed six (6) weeks commencing on the date the product is received.
5. It is recommended that the consumer save the invoice or receipt as additional protection, as it may
substitute the warranty in the case that there is a discrepancy in the validity of the warranty.
EXCEPTIONS AND RESTRICTIONS
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Kohler Co.
