Troubleshooting (cont.)
Symptoms
Probable
Causes
Recommended Action
D.
The
solenoid
does not
work.
D.
Remove the valve cover and
solenoid. Replace the solenoid
as needed. Refer to the
″
Test
and Service the Solenoid
″
section of the Homeowners
Guide.
E.
The filters
are
plugged.
E.
Refer to the
″
Service the Filters
″
section of the Homeowners
Guide.
4.
Sporadic
water flow.
A.
The wires
are
pinched or
damaged.
A.
Remove the cover and inspect
the wires/cables for cuts or
damage. If the wires are cut or
damaged, order a new
solenoid, sensor assembly,
sensor extension cable, or
battery holder. Do not pinch or
damage the wires during
reassembly.
B.
The
battery life
has
expired.
B.
Remove the valve cover and
replace the battery. The spout
requires a standard 2CR5 6 V
lithium battery. This item is not
available from Kohler Co., but
can be purchased at retail
stores.
5.
Sensor
flashes once
approximately
every 8
seconds. The
product
continues to
operate.
A.
The
battery
power is
low.
A.
Replace the battery. The
product may continue to
operate for several days with
low battery power. The product
requires a 2CR5 6 V lithium
battery. This item is not
available from Kohler Co. but
can be purchased at a local
retail store.
6.
Sensor
flashes once
approximately
every 2
seconds. The
product does
not operate.
A.
The
battery
power is
insufficient
to allow
the
product to
operate.
A.
Replace the battery. The
product requires a 2CR5 6 V
lithium battery. This item is not
available from Kohler Co. but
can be purchased at a local
retail store.
Kohler Co.
13
1056542-2-B
