Troubleshooting Procedure (cont.)
Symptoms
Probable Causes
Recommended Action
D.
Motor/pump does not work.
D.
Rebuild or replace
motor/pump.
2.
Motor starts, not all jets are
functioning.
A.
Jet is closed.
A.
Rotate jet trim ring
counterclockwise to open.
B.
Jet not installed correctly.
B.
Reinstall jet; check for O-ring
damage.
C.
Jets are blocked.
C.
Remove blockage.
3.
Whirlpool stops automatically
before 18 minutes.
A.
The GFCI or ELCB trips.
A.
Identify source of fault, and
correct.
B.
Suction blocked.
B.
Remove obstruction.
C.
Jets are blocked.
C.
Remove blockage.
D.
Motor overheated and
protection device activated.
D.
Check for blockage at motor
vents. Remove blockage and
allow motor to cool.
Check for suction blockage.
Remove blockage and allow
motor to cool.
Check for jet blockage. Remove
blockage and allow motor to
cool.
4.
Pump does not prime. (Models
with support blocks only.)
A.
Pump shimmed too high.
A.
Lower pump support bracket.
5.
Noisy operation.
A.
Pump banding straps have not
been cut. (Models with support
blocks only.)
A.
Cut pump banding straps with
tin snips.
B.
Jet O-ring dislodged.
B.
Remove jet, replace and
lubricate O-ring, and reinstall
jet.
6.
Heater does not operate. (“H”
models only)
A.
No power to heater.
A.
Reset the GFCI or ELCB.
B.
Water temperature exceeds
104° F (40° C).
B.
Allow water to cool and heater
will reengage.
C.
Heater does not work.
C.
Replace heater.
1015417-2-C
12
Kohler Co.
