Troubleshooting
This troubleshooting guide is for general aid only. For service and installation issues
or concerns, call 1-800-4KOHLER.
Symptoms
Probable Cause
Recommended Action
1. No water
flow.
A. No batteries, or
batteries
installed in
reverse.
B. No power
supply or wrong
connection.
C. Object in
sensing range.
D. Sensor eyes are
dirty.
A. Check batteries and batteries
orientation.
B. Check the power supply and
connection.
C. Remove the object.
D. Wipe the sensor eyes with a damp
soft cloth. Wipe dry with a dry soft
cloth.
2. Low flow.
A. Supply pressure
is low.
B. Aerator is
plugged.
A. Check incoming water pressure.
Pressure should be at least 20 psi
(137 kPa).
B. Remove the aerator and clean it. For
calcium/mineral deposits, soak the
aerator plastic insert in a 50:50
mixture of vinegar and water. Soak
only the insert and no other
components.
3. Constant
water flow.
A. Solenoid is not
working.
A. Order and install a new solenoid
assembly.
4. Sporadic
water flow.
A. The faucet is
angled
incorrectly to
deck or
misaligned with
user area.
B. The wires are
pinched or
damaged.
A. Verify that the faucet is mounted
according to the installation
directions. Verify that the faucet is
installed in a position that is above
the rim of the sink.
B. Remove the spout and verify that
the wires are tucked inside the spout
before reassembling.
Kohler Co.
15
1357694-2-
B
Summary of Contents for Kumin K-104K36-SANA-CP
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