2017
1297051-17.vsd
©
Kohler Co.
-
Troubleshooting
USA/Canada: 1-800-4KOHLER / México: 001-877-456-4537 / kohler.com
B
2
29
When using the
shower, is the inside
door panel closest to
the showerhead?
23
Is the leaking
occurring between
the door panels or
under the door
panels?
Between
24
Refer to the help topic and
video below to adjust the
rollers so the bottom of the
door panels are closer to the
threshold. Close both door
panels, with the inside panel
closest to the showerhead.
Ensure the door panels are still
flush with the walls. Is the
leaking still occurring?
25
Remove the wall
jamb covers. Are the
cleats installed tight
to the top of the wall
jambs?
28
Refer to the installation
guide and video below to
reinstall the wall jambs
and cleats correctly.
26
Issue resolved.
Yes
Under
Yes
No
No
Yes
No
27
Make sure any
showerheads are
pointed away from
the door panels.
30
Slide the inside door
panel closest to the
showerhead when
using the shower. Is
the leaking still
occurring?
31
Is the centerguide
installed?
36
Make sure any
showerheads are
pointed away from
the door panels.
32
Issue resolved.
No
Yes
35
The door is not sized
correctly for the finished
opening. Replace the
door with a model that is
the correct size for the
finished opening.
34
Close both door
panels, with the
inside panel closest
to the showerhead.
Do the panels
overlap over the
centerguide?
33
Refer to the
installation guide and
video to install the
centerguide.
No
Yes
Yes
No
