26
1486928-W2-A
ALL OF THE FOLLOWING REMEDIES MUST ONLY BE PERFORMED BY A
COMPETENT TRADESPERSON!
Symptom
Possible Cause
Possible Remedy
No hot water from
the shower, with the
controls in ECO/
HIGH position
Insufficient water supply pressure. Contact local water authority.
Failure of the microswitch or
thermal switch.
Check the continuity of the switches,
using a suitable continuity measuring
device.
Replace the switches as necessary.
An internal wiring connection has
failed.
Check the integrity of the internal
wiring.
One of the heater tank elements
has failed.
Replace the heater tank assembly.
Switch assembly fault.
Replace On / Off switching assembly.
The shower
temperature cycles
between hot and cold
with power control in
ECO/HIGH
The showerhead spray plate is
blocked.
Remove and clean the showerhead
spray plate. Refer to the shower fittings
User Guide.
If the fault persists, contact Customer
Services.
The hose is blocked or kinked.
Clear the blockage or replace the hose
The temperature is set too high.
This is causing the thermal switch
to turn off the heating element to
reduce the water temperature.
Turn the temperature control
anticlockwise to reduce the water
temperature or turn the power control
to ECO.
DO NOT TAMPER
with the thermal
switch.
Turning the
temperature control
does not affect the
water temperature
The flow regulator is faulty.
Replace the heater tank assembly.
The hose or showerhead is
blocked.
De-scale showerhead, check hose for
kinks or damage and replace if necessary.
Refer to the User Maintenance section
of the user guide.
The water cannot be
turned off
The on / off switching assembly
is faulty.
Replace on / off switching assembly.
The start / stop switch is faulty
Replace start / stop switch.
The supply pressure is below the
minimum required.
Check the static water pressure. Note
that the static water pressure may fall
below the minimum requirement when
other appliances are drawing water, for
example the dishwasher or the washing
machine.
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