8
CUSTOMER SERVICE
Guarantee
Your product has the benefit of our manufacturer’s
guarantee which starts from the date of purchase.
To activate this guarantee, please return your completed
registration card, visit our website or free phone 0800
0731248 within 30 days of purchase (UK only).
Within the guarantee period we will resolve defects in
materials or workmanship, free of charge, by repairing or
replacing parts or product as we may choose.
This guarantee is in addition to your statutory rights
and is subject to the following conditions:
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under normal use and to the original purchaser only.
The product must be installed and maintained in
accordance with the instructions given in this user
guide.
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appointed representative.
Note!
if a service visit
is required the product must be fully installed and
connected to services.
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the right to supply replacement parts only.
The guarantee does not cover:
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damage or performance issues arising from incorrect
installation, improper use, lack of maintenance, build up
of limescale, frost damage, corrosion, system debris or
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the product.
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consequential loss of any kind.
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appointed representative.
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with the requirements of the TMV 2 or TMV 3 healthcare
schemes.
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What to do if something goes wrong
use it, contact your installer to check that it is installed
and commissioned in accordance with the instructions in
this manual.
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and advice.
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simple home maintenance is required. If you require further
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Extended Guarantees
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enable you to cover repair bills for the life of your policy
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Helpdesk Service
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and can offer help and advice, spare parts, accessories or
a service visit.
We will need you to have your model name or number,
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our quality and training programme calls may be recorded
or monitored.
Mira Showers Website
(www.mirashowers.co.uk)
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download additional user guides, diagnose faults, purchase
our full range of accessories and popular spares, refer to
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Spares and Accessories
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accessories and aim to provide support throughout the
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orders within 2 working days. Items purchased from us are
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Returns
– items can be returned within one month of date
of purchase, providing that they are in good condition and
the packaging is unopened. If you wish to return any items
please notify us in writing within seven days of receipt.
Service / Repairs
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carry out service or repair work to your product within the
guarantee period and beyond. You have the assurance of a
fully trained Technician, genuine spare parts and a 12 month
guarantee on any chargeable work done.
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To Contact Us
UK
Telephone: 0844 571 5000
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www.mirashowers.co.uk/contactus
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Telephone: 01 459 1344
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Mira is a registered trade mark of Kohler Mira Limited.
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-6455
Summary of Contents for Mira Sport Thermostatic 9.0
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