Troubleshooting (cont.)
Symptoms
Probable Causes
Recommended Action
17.
Water flows from neckjets,
but neckjets do not pulse.
A.
Wiring harness from neckjet
pulse cannister to control is
loose, disconnected or damaged.
A.
Check wiring for proper
connections. Replace wiring
harness if necessary.
B.
Pulse cannister does not work.
B.
Replace the butterfly valve.
C.
Control does not work.
C.
Replace control.
Troubleshooting the Backjet System
Symptoms
Probable Causes
Recommended Action
18.
Backjets do not operate.
A.
Whirlpool pump is not
operating.
A.
Turn on pump.
B.
Backjet butterfly valve does not
open.
B.
Check for loose connections or
wires leading from backjet pulse
cannister to control. Replace backjet
pulse canister or control if
necessary.
C.
Not enough water in whirlpool.
C.
Fill whirlpool so water level
sensors are covered.
D.
Actuator switch does not work.
D.
Replace actuator switch.
E.
Power from pump motor to
control is off.
E.
Check for loose connections or
wires leading from pump motor to
control.
F.
Backjet pipe is blocked.
F.
Remove blockage.
G.
Switch wire from switch to
control is disconnected.
G.
Reconnect or replace switch wires
that use modular plug.
19.
Backjets do not pulse.
A.
Pulse cannister does not work.
A.
Check for loose connections or
wires leading from pulse cannister
to control. Replace pulse canister or
control if necessary.
B.
Switch does not work.
B.
Replace switch.
C.
Switch wire from switch to
control is disconnected.
C.
Reconnect or replace switch wires
that use modular plug.
Troubleshooting the Effervescence Jets
Symptoms
Probable Causes
Recommended Action
20.
Effervescence ports do not
work.
A.
Whirlpool pump is not
operating.
A.
Turn on pump.
B.
Butterfly valve does not work.
B.
Replace butterfly valve.
C.
Pump does not work.
C.
Refer to the service manual to
troubleshoot the system. Refer to
installer/dealer.
D.
Control does not work.
D.
Replace control.
21.
Effervescence ports do not
bubble.
A.
Air intake on suction line is
blocked.
A.
Remove blockage.
B.
Water flow is too low.
B.
Increase water flow.
Troubleshooting the Chromatherapy Lights
Symptoms
Probable Causes
Recommended Action
22.
Chromatherapy lights do
not work.
A.
Loose, disconnected or damaged
wiring/connections.
A.
Check wiring for proper
connections. Replace wiring if
necessary.
B.
Control does not work.
B.
Replace control.
Kohler Co.
17
1194657-2-A
