17
TROUBLESHOOTING
Problem
Possible Cause
Solution
Pool vacuum does not capture
the debris
Battery is running out
Charge the battery again.
Impeller is jammed
Power off the pool vacuum and visually check
the gap in middle of the pool vacuum to see if
the impeller is jammed by larger debris. If
possible, use a small tool to remove it with
intensive care & caution. If necessary,
contact your dealer for further instructions.
WARNING!
Make sure the pool vacuum is
powered off when the unit is being serviced.
Impeller is broken
Contact your dealer for impeller replacement.
Filter base is full
Clean the filter base .
Larger debris / large
volume of debris
Remove the brushes from the filter base
bottom
Debris escapes from the filter
base
Suction nozzle flap is
broken
Suction nozzle flap works like a door to
prevent the debris from escaping from the
filter. Contact dealer for replacement parts
and instruction.
Draining filter plate is
damaged
Replace with a new draining filter plate.
Handle / pole connector
cannot be secured in
assembly
Side pin is broken
Replace with a new handle / pole connector.
Pool vacuum cannot be
charged / recharged
Battery is damaged
Contact dealer for battery replacement.
WARNING!
DO NOT open the pool vacuum
and replace the battery by yourself. This
could result in severe or fatal injuries and the
warranty will be voided as a result.
Contact plates of the
charger base and unit
are not connected.
Make sure that the charger base is
assembled on the unit properly so that their
contact plates are touching.
External adaptor is out of
order
Contact dealer for replacement.
WARNING!
Using the wrong external adaptor
will result in damaging the pool vacuum /
battery and voiding the warranty as a result.
Cleaner does not move
smoothly
Wheel is jammed/
damages
Clean the wheels. Replace damage wheels.
Brushes underneath is
damaged
Replace damaged brushes
© 2016 Kokido Development Ltd.
All rights reserved. No part of this document may be reproduced or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without prior written permission of
Kokido Development Ltd. (V2)
If soft copy of this instruction manual is required, please contact our customer service by email:
customerservice@kokido.com
Summary of Contents for Telsa 80
Page 48: ......