20
Consumer Service: 1.800.453.7673
www.kolcraft.com
PERSONAL RECORD CARD
Once in a while, we are less than perfect and one of our products with a problem reaches a customer. In
most cases, we can solve your problem with replacement parts. Please contact us before you return one of
our products to the store. Once a product is returned, it cannot be resold. The materials and the energy used
to make it are wasted.
Please fill in the information in the space provided and attach a copy of your purchase receipt. You will need
this information to obtain warranty service.
You can find the Model Number and Date of Manufacture on a sticker located on the rear stroller leg, or sewn
on the back of the seat.
Please direct any comments, questions or replacement part requests to:
Kolcraft
®
Enterprises, Inc. Consumer Service Department
10832 NC Highway 211East
Aberdeen, NC 28315
1-800-453-7673 in U.S. & Canada, 1-910-944-9345 outside U.S. & Canada
Eastern Standard Time, 8 am-6:45 pm Monday - Thursday, 8 am-3:30 pm Friday
fax:
910-944-3490
e-mail:
customerservice@kolcraft.com
Model / Style Number: _________________________
Date of Manufacture:___________________________
Date of Purchase: ______________________________
Kolcraft
®
warrants this product to be free of defects in materials and workmanship, as follows: For a period of
ONE YEAR from the date of purchase, Kolcraft will repair or replace, at its option, the defective product. If you
have a problem or are not satisfied with this product, please contact the Consumer Service Department at
Kolcraft.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE
CONSUMER. KOLCRAFT SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR
BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, EXCEPT TO THE EXTENT REQUIRED BY
APPLICABLE LAW. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
ON THIS PRODUCT IS LIMITED TO THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of warranties set forth above, so the above exclusions may
not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state. We sincerely thank you for your purchase of this Kolcraft product.
To obtain warranty service, please call Kolcraft’s Consumer Service Department at 1-800-453-7673 in U.S. and
Canada, 1-910-944-9345 outside U.S. and Canada or contact us via email at customerservice@kolcraft.com
If the product is returned to Kolcraft’s Consumer Service Department for repair or replacement, it must be
shipped prepaid and adequately insured.
For further information visit www.kolcraft.com
Recall WEBSITE:
HELP KEEP YOUR CHILD SAFE. Check www.recall.gov to see if any products you use with
your child or any of your child's toys have been recalled.
LIMITED WARRANTY
Turn to page 23 to see a list of
replacement parts
