W
ARRANTY
KOMA Elektronik warrants its products to be free of defects in materials / workmanship and conforming to
specifications at the time of shipment for a period of two years from the date of purchase. During the
warranty period any defective products will be repaired or replaced at KOMA Elektronik's option on a
return-to-factory basis. This warranty covers defects that KOMA Elektronik determines are no fault of the
user.
Returning Your Product?
You must obtain prior approval in the form of an RMA (Return Material Authorization) number from
KOMA Elektronik before returning any product. Email us at support@koma-elektronik.com to request the
RMA number . All products must be packed carefully and shipped with the power adapter supplied by
KOMA Elektronik.
Sorry, the warranty will not be honored if the product is not properly packed. Once you have received the
RMA#, write it on the box together with the word:
WARENRÜCKSENDUNG
and carefully pack your
product, ship the product to KOMA Elektronik with transportation and insurance charges paid, and include
your return shipping address.
What will we do?
Once received, we will examine the product for any obvious signs of user abuse or damage as a result of
transport. If the product has been abused, damaged in transit, or is out of warranty, we will contact you with
an estimate of the repair cost. Warranty work will be performed and KOMA Elektronik will ship and insure
your product to your address free of charge.
How to initiate your warranty?
Please initiate your warranty online by sending an email to
support@koma-elektronik.com!
I
MPRINT
KOMA Elektronik GmbH
Mahlower Strasse 24
12049 Berlin-Neukölln
Germany
Vertretungsberechtigter Geschäftsführer / Managing Director: Wouter Jaspers, Christian Zollner
Sitz der Gesellschaft / Registered Office: Berlin, Germany
Registergericht / Court of Registration: Amtgericht Berlin-Charlottenburg
Registernummer / Registration Number: HRB 145453
Umsatzsteuer ID / VAT ID Number: DE285522050
KOMA Elektronik RH301 – Rhythm Workstation / Utility Tool
Page 19
