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KoMo electric grain mills
are warranted by the manufacturer (KoMo GmbH)
against material and manufacturing defects for a
period of 12 years from the date of purchase, for
non-commercial use. The warranty excludes fine
cracks in the wood cabinet such as may occur
with any genuine wood product, and which do
not influence function.
This warranty is rendered null and void by abu-
sive or improper treatment of the equipment by
Dear customer,
If you experience trouble using your mill,
please first contact your retailer, or the autho-
rized service center (see contact information
below.) Many issues can be resolved by e-mail
or phone.
To enter a claim for repairs under the warranty
and during the warranty period, please first
contact the authorized service center, then
ship the defective unit, proof of purchase and
a detailed description of the problem to the
service center. We will repair the defective unit
(or, at the sole discretion of KoMo GmBH, re-
place it.) Shipping of the unit to the service
center must be prepaid by the mill owner.
KoMo will pay to return the mill to 48-state
locations, except shipping to Alaska or Hawaii
is at owner’s expense. Be sure to package with
abundant cushioning on all sides and pur-
chase insurance covering replacement value
of your mill, because loss or damage during
transit to the service center is at owner’s risk.
After the warranty period has expired, repair
service is available from the authorized service
center for a fee.
Warranty and Contact
KoMo Germany
KoMo GmbH
Habitzheimer Straße 14
D-64853 Otzberg-Lengfeld
Fon: +49 (0) 6162 960351
Fax: +49 (0) 6162 960353
komo@frischmahlen.de
KoMo Austria
KoMo Koidl KG
Penningdörfl 6
A-6361 Hopfgarten
Fon: +43 (0) 5335 20160
Fax: +43 (0) 5335 20164
komo@frischmahlen.at
Authorized U.S. Service
Center for KoMo Mills
Pleasant Hill Grain
210 South 1st Street
P.O. Box 7
Hampton, NE 68843-0007
Phone: 402-725-3835
Fax: 402-725-3836
info@PleasantHillGrain.com
Our service addresses and phone numbers:
the user (including use of undue force), or open-
ing of the unit’s cabinet by the user. The 12 year
warranty is neither extended nor renewed when
repairs covered by it are performed. Any parts
replaced under warranty are themselves warrant-
ed only for the duration, and to the extent, of
the mill’s original warranty. The warranty can be
claimed only on presentation of the original cash
receipt or invoice (proof of purchase).
Millable Substances
KoMo stone burr grain mills are designed for use
with, and may be used to grind, only the fol-
lowing substances, which must be under 15%
(by weight) water content: Common dry grains
including wheat (either hard or soft types), oat
groats (dehulled oats), non-oily rice, triticale,
kamut, spelt, buckwheat, barley, rye, millet, teff,
quinoa, amaranth, sorghum, field corn (not pop-
corn or sweet corn), dry lentils, dry beans (such
as pinto, red, navy and kidney) and dry spices.
Milling of any substance not listed in the para-
graph immediately preceding, voids the warranty.
The following is a (partial-only) listing of some
known non-millable substances, provided for
your convenience. Some non-millable substances
include: Herbs, oilseeds such as flax or sesame,
soybeans, popcorn, tree nuts, peanuts, saw
palmetto berries, tapioca pearls, sugar, coarse
fibrous materials, any oily substance, or any sub-
stance over 15% water content.
