AIRe Lens
5-9
5.7
Viewer troubleshooting
5
5.7
Viewer troubleshooting
Symptom
Action
Unable to access the Viewer
URL
•
The input AIRe Lens IP address may be wrong. Confirm if the IP ad-
dress is wrong.
•
The device being used and the AIRe Lens may not be participating
on a network both devices are able to access. Confirm that the net-
work where both devices are participating is correct.
•
AIRe Lens power may be turned off. Confirm that AIRe Lens power
is turned on.
•
The input user name and password may be wrong. Confirm the user
name and password, and input them again.
URL access was successful,
but an error like the one be-
low is displayed.
•
The network between the equipment being used and the AIRe Lens
may be congested. Wait for a while and then try to access again.
•
There may be another device accessing the AIRe Lens at the same
time. Wait for a while and then try to access again or discontinue
Viewer use from the other device.
Screen refresh time when
viewing is long.
•
The network between the equipment being used and the AIRe Lens
may be congested. Wait for a while and then try to access again.
•
There may be another device accessing the AIRe Lens at the same
time. Confirm that no one else is using Viewer.
•
There may be a heavy processor load on the device being used. Exit
running apps.
Summary of Contents for AIRe Lens
Page 1: ...AIRe Lens USER S GUIDE ...
Page 2: ... ...
Page 5: ...1 Introduction ...
Page 6: ......
Page 15: ...2 Product configuration and basic components ...
Page 16: ......
Page 23: ...3 Using the product ...
Page 24: ......
Page 69: ...4 Admin maintenance tool ...
Page 70: ......
Page 94: ...4 26 AIRe Lens Wireless LAN connection setting 4 4 11 ...
Page 95: ...5 AIRe Lens remote viewer ...
Page 96: ......
Page 104: ...5 10 AIRe Lens Viewer troubleshooting 5 5 7 ...
Page 105: ...6 Product maintenance ...
Page 106: ......
Page 109: ...7 Product troubleshooting ...
Page 110: ......
Page 113: ...8 Other ...
Page 114: ......