User's Guide
- 207 -
Action
Yes
No
Step 3
1.
Depending on your operating system,
specify the paper type and weight from
Printing Preferences or the Print
dialog.
2.
Resend the print job.
Do print irregularities still appear?
Go to step 4.
The problem is solved.
Step 4
Check if the paper loaded in the tray has
texture or rough finishes.
Are you printing on textured or rough
paper?
From the Paper Texture menu, change the
texture settings. To access the Paper
Texture menu, do either of the following:
•
If the printer is on a network, then open
a Web browser and type the printer IP
address in the address field. Then
navigate to
Settings
>
Paper Menu
>
Paper Texture
.
Note:
If you do not know the IP address
of the printer, then print a network setup
page and locate the IP address in the
TCP/IP section.
•
If the printer is connected to a computer
by a USB cable, then open the Local
Printer Settings Utility for Windows or
Printer Settings for Macintosh.
Go to step 5.
Step 5
1.
Load paper from a fresh package.
Note:
Paper absorbs moisture due to
high humidity. Store paper in its
original wrapper until you use it.
2.
Resend the print job.
Do print irregularities still appear?
Go to step 6.
The problem is solved.
Step 6
Replace the imaging unit, and then resend
the print job.
Do print irregularities still appear?
Contact
technical support
.
The problem is solved.
