User's Guide
- 211 -
Action
Yes
No
Step 4
Check if the paper loaded in the tray has
texture or rough finishes.
Are you printing on textured or rough paper?
From the Paper Texture menu, change
the texture settings to match the paper
you are printing on. To access the Paper
Texture menu, do either of the following:
•
If the printer is on a network, then
open a Web browser and type the
printer IP address in the address
field. Then navigate to
Settings
>
Paper Menu
>
Paper Texture
.
Note:
If you do not know the IP
address of the printer, then print a
network setup page and locate the IP
address in the TCP/IP section.
•
If the printer is connected to a
computer by a USB cable, then open
the Local Printer Settings Utility for
Windows or Printer Settings for
Macintosh.
Go to step 5.
Step 5
1.
Load paper from a fresh package.
Note:
Paper absorbs moisture due to high
humidity. Store paper in its original
wrapper until you use it.
2.
Resend the print job.
Is the print still too dark?
Go to step 6.
The problem is
solved.
Step 6
Replace the imaging unit, and then resend the
print job.
Is the print still too dark?
Contact
technical support
.
The problem is
solved.
