IC-601
8-2
8.1
Cannot connect to the scanner
8
8
Troubleshooting
8.1
Cannot connect to the scanner
If an error message appears when attempting to access the scanner, perform the following checks:
0
Consult your network administrator about your network settings.
1
Check whether the correct IP address of the scanner has been entered.
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If the IP address is not correct, enter the correct one.
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If the entered IP address is correct, go on to step 2.
2
From the DOS prompt of the PC you use, execute "ping" to the IP address of the address to which a
connection is made to check to see if the connection is made properly.
%
e.g. : C:\>ping 192.168.0.1
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To confirm the IP Address of the copier, contact your network administrator.
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If the ping test fails, check whether the copier's main power is switched on, and also check the net-
work cable for proper connection.
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If the ping test is successful, go on to step 3.
3
Check whether the IP router is correctly set.
%
If it is not correctly set, set it correctly.
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If there is no problem in IP router setup, go on to step 4.
4
Trace the routing to the scanner to check whether there are any error conditions within the network.
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If any error conditions are found, eliminate them.
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If no error is found and yet the connection to the scanner cannot be established, contact your ser-
vice representative.
%
When the Enhanced Security Mode is ON, a job is unacquirable using applications compatible with
TWAIN and HDD TWAIN driver. For details, contact your administrator.
Summary of Contents for Color Centro IC-601
Page 1: ......
Page 4: ...1 Introduction...
Page 14: ...2 Overview of the Scanning Features...
Page 18: ...3 Preparation for Use...
Page 29: ...4 About the Network Scanner Features...
Page 41: ...5 Registering Adding an Address for the Network Scanner Features...
Page 64: ...6 Using the Network Scanner Features...
Page 110: ...7 Utility Menu...
Page 116: ...8 Troubleshooting...
Page 119: ...9 Appendix...
Page 123: ...http konicaminolta com...
