Konica Minolta KN-304, Service Manual

Page 1: ...KONICA BUSINESS TECHNOLOGIES INC SERVICE MANUAL Model KN 304 CSM KN304 FEBRUARY 2000...

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Page 3: ...KN 304 SERVICE MANUAL FEBRUARY 2000 Used on Konica Model 7020...

Page 4: ...formance after this service manual was printed Accordingly Konica Business Technologies Inc makes no representations or warranties either expressed or implied that the information contained in this se...

Page 5: ...How to Diagnose Problems 3 7 Troubleshooting Network Hardware Connections 3 8 Troubleshooting NetWare Protocol 3 8 NetWare Checklist 3 8 File Server Checklist 3 9 Workstation Checklist 3 9 Print Serve...

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Page 7: ...y important It is the design process that determines tolerances and safety margins for mechanical electrical and elec tronic aspects It is not reasonable to expect individu als not involved in product...

Page 8: ...flammability When using alcohol to clean parts observe the following precautions Remove power from the equipment Use alcohol in small quantities to avoid spillage or puddling Any spillage should be c...

Page 9: ...Overview 1...

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Page 11: ...twork controller card x1 Network interface Ethernet 100Base T 10Base T Protocols IPX SPX NetWare LPD LPR TCP IP peer to peer TCP IP Host computer DOS V computers NEC PC 98 series Dimensions 123 7 mm W...

Page 12: ...P from Microsoft Windows 95 98 Supports printing by lpr lpd of Microsoft Windows NT 2000 Windows 2000 will be available in the future Supports both of Novell NetWare bindery mode and Novell Directory...

Page 13: ...Assembly Disassembly 2...

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Page 15: ...sembly Assembly Disassembly procedures Installation to removal from the IP 011 1 Connect the connection cable to the KN 304 connection cable 2 Remove the IP 011 s main cover 11 screws main cover 3 Rem...

Page 16: ...rt the KN 304 halfway in 5 Connect the cable of the KN 304 to the connector CN501 of the IP 011 CN501 6 Fully insert the KN 304 and secure it with the screws 2 screws 7 Install the IP 011 s main cover...

Page 17: ...Troubleshooting 3...

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Page 19: ...en LED alternately blinks with amber indi cator Operating Condition Error Error Error Error Error Error Normal Normal Normal error Failed the Ethernet hardware self test Check the network Did not pass...

Page 20: ...onfiguration of the KN 304 immediately before the report is printed Konica 7020 printer also allows you to use a command from the LCD panel that will produce a status report It is strongly recommended...

Page 21: ...Ethernet II Protocol Address 192 102 51 100 Subnet Mask 255 255 255 0 Default Gateway 0 0 0 0 IPP Network Information enabled Internet Printing Protocol http 192 102 51 100 631 Print AppleTalk Network...

Page 22: ...o do this when the Print Server Card is moved to a new location where the environment NetWare file servers IP subnets and so on is different This process is called Reset to Factory It can be done with...

Page 23: ...al Did you get a KN 304 status page On power up the KN 304 sends a status page which may contain information that can be useful for troubleshooting Keep the status page available until a problem is re...

Page 24: ...e print server name entered correctly The factor default name is KON_serial number The serial number is located on the card Did you assign print queues to the printer It is recommended you assign each...

Page 25: ...04 connected printer also assigned to another network printer If they are the print jobs may be going to that printer From PCONSOLE enter a sample print job directly into an assigned queue Does the jo...

Page 26: ...to the print queue using PCONSOLE If the print job does get to the queue the problem is not with the workstation print server connec tion Use CAPTURE to send data to the printer from a workstation sof...

Page 27: ...Appendices 4...

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Page 29: ...following utility should be installed FTP Download Prepare the replacing firmware in the hard disk of the computer or in a CD ROM Procedure of rewriting the firmware 1 Make sure of the current firmwa...

Page 30: ...4 2 KN 304 Network Board Chapter 4 Appendices Functions of parts mounted on the board DL1 OP1 TEST BYPASS ON ON OP6 OP2 OP3 OP4 OP5 OP7 DL2 JP2...

Page 31: ...If you cannot use the method of using MAP browser perform the following procedure 1 Turn off the printer 7020 and then remove the KN 304 from the IP 011 2 Set the jumper OP2 as illustrated below Conn...

Page 32: ...ter 4 Appendices OP3 Bus handshake Don t move this jumper This is set depending on the signals of the printer OP3 pin number 1 2 ACK RDY signals OP3 pin number 2 3 WAIT signal The handshake signal is...