Dear User
of KOSTRZEWA
equipment!
We would like to thank you for choosing us. You
have purchased a superior quality product made by
a renowned Polish company.
Kostrzewa was established in 1978. From the very
beginning we manufactured central heating boilers
fi red with bio- and fossil fuels. We have been ac-
tive for over 30 years and during that time we con-
stantly improved and modernised our equipment in
order to retain the leading position among Polish
manufacturers of solid fuel boilers.
We established an implementation and project
department for new technologies whose aim is to
constantly improve our products and to implement
new technologies.
We would like to reach each and every customer
through companies which will professionally rep-
resent us.
We really value your opinion about us and our
partners. As we strive to constantly improve our
products, please send us any remarks you may
have concerning our equipment as well as services
provided by our Partners.
We wish you warm and comfortable days all year
round
KOSTRZEWA
Dear users of Twin Bio boilers.
Before you connect and start up your Twin Bio boiler, please
check the parameters of your fl ue with the data in the enclosed
table (fl ue draught, fl ue cross-section), as well as whether the
device is fi t for the heating of the given surface (the building’s
heat demand).
The basic principles of the safe use
of the boiler!!!
1. Please read the user manual carefully before boiler
start-up.
2. Before you start up the boiler check whether it is
connected to the central heating system and the fl ue in
accordance with the manufacturer’s recommendations.
3. Do not open the door while the boiler is working.
4. Do not allow the fuel tank to empty completely.
For your own safety and the comfortable use of the boiler,
please send us the CORRECTLY FILLED IN (I.E. ALL ENTRIES
AND STAMPS) latest copy of the warranty card and the
confi rmation of the completeness of the boiler (the last page of
this user manual) to the following address:
KOSTRZEWA SERVICE CENTRE
ul. Przemysłowa 1, 11-500 Giżycko
Warmińsko-Mazurskie Voivodeship
Tel. +48 87 428 53 51 or +48 87 428 11 34
e-mail: serwis@kostrzewa.com.pl
Sending back the warranty card will allow us to register you in
our database of Twin Bio boiler users and to provide you with
fast and reliable servicing.
IMPORTANT!!!
PLEASE BE AWARE THAT IF YOU DO NOT SEND OR YOU SEND
AN INCORRECTLY FILLED WARRANTY CARD (INCL. CONFIR-
MATION OF BOILER QUALITY AND COMPLETENESS) WITHIN
TWO WEEKS FROM THE BOILER INSTALLATION DATE, BUT NO
LATER THAN WITHIN TWO MONTHS FROM THE PURCHASE
DATE, YOUR WARRANTY FOR THE HEAT EXCHANGER AND
ALL COMPONENTS OF THE BOILER WILL BE VOIDED. LOSING
THE WARRANTY WILL DELAY ANY REPAIRS AND REQUIRE
THE BOILER’S USER TO COVER ALL REPAIR COSTS AND THE
REPAIRMAN’S TRAVEL EXPENSES.
Thank you for understanding.
Yours faithfully,
KOSTRZEWA SERVICE CENTRE
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