TROUBLESHOOTING GUIDE
NOTE: The millivolt board includes the following items: Valve, pilot assembly, piezo, electrode, rocker switch, burner, ori-
fice and orifice holder. If any of these items are defective, contact your dealer for the appropriate repair / replacement pro-
cedures to follow.
WARNING: DO NOT ATTEMPT TO SERVICE THIS UNIT IF YOU ARE NOT A QUALIFIED INSTALLER OR REPAIRMAN.
1.
If the fireplace fails to ignite a qualified service person should check the fireplace installation.
2.
It is imperative that the control compartment, burner and circulation air passageways of the fireplace to be kept
clean. This is necessary to provide adequate combustion and ventilation air.
3.
All of the working parts of this fireplace can be removed at one time. Before removing millivolt board, check for
loose wires.
PROBLEM
CAUSE
SOLUTION
No spark when piezo
Wire on back of piezo button
Put wire back into place.
is depressed
.
is loose or off.
Wire from piezo to electrode is
Reconnect wire.
loose at electrode.
Electrode moved out of position.
Realign electrode with 1/8" space between it & the pilot.
Pilot won't light.
Gas shut off.
Turn Gas ON.
Gas line not purged.
Hold black knob in long enough to purge line.
Not holding black control knob in long enough.
Hold in longer.
Pilot won't stay lit.
Not holding black control knob in long enough.
Hold control knob in longer to heat thermocouple.
Thermocouple wire loose
Check connection on valve.
at valve connection.
Pilot hood misdirecting pilot flame
Check pilot flame location. Flame must be burning
from thermocouple.
on generator and thermocouple.
Refractory panels not positioned against firebox.
Secure refractory panels with high-temp sealant, espe-
cially around the intake duct.
Pilot shield not installed or not
Install pilot shield or re-position.
in proper position.
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