1 7
TROUBLESHOOTING
REMEDY
WARNING:Make sure that power
is turn off before proceeding....
WARNING:
Turn off and let cool
before servicing. Only a qualified
service person should service and
repair fireplace.
CAUTION: Never use a wire,
needle, or similar object to clean
ODS/pilot. This can damage ODS/
pilot unit.
When pressing the button of ignitor
button is pressed, there is spark at
ODS/pilot but no ignition
OBSERVED PROBLEM
POSSIBLE CAUSE
No spark when press in ignition button
1. Check the electric power
2. Place or replace the battery.
3. Set control knob in Electric position.
4. Place the control knob of manual
override on OFF position for at
least 1 minute, then turn to ELEC-
TRIC position
Burner does not light after ODS/pilot
is lit
ODS/pilot lights but flame is
continuous igniting and the main
burner couldn
’
t be lit.
1. Clean burner (
see Cleaning and
Maintenance
, page 14) or replace
burner orifice.
2. Contact local propane/LP gas
company
3. Replace burner orifice
4 . R eco n n ec t lead s (
s e e wirin g
diagram
)
5. Replace battery in transmitter and
receiver
1. Hand tighten until snug, then tighten
1/4 turn more.
2. A) Contact local propane/LP gas
company.
B) Clean ODS/pilot (
see Cleaning
and Maintenance
, page 14) or re-
place ODS/pilot assembly
3. Replace thermocouple
4. Replace control valve
1. Turn on gas supply or open equip-
ment shutoff valve
2. Press ON/OFF button again until air
is removed.
3. Contact local propane/LP gas
company
4 Clean ODS/pilot (see Cleaning
and Maintenance,page 14 ) or re-
place ODS/pilot assembly
5. Replace gas control
6. Replace Pilot
7. Check the wine and make wine
correct.
8. Replace gas valve
1. Burner orifice clogged
2. Inlet gas pressure is too low
3. Burner orifice diameter is too
sm all
4. Thermocouple leads disconnected
or improperly connected
5. Burners will not come in remote
position
1. Thermocouple connection loose
at control board
2 . P ilo t flam e n o t t o u c h in g
thermcouple which allows thermo-
couple to cool, causing pilot flame
to go out. This problem could be
caused by one or both of the fol-
lowing
A) Low gas pressure
B) Dirty or partially clogged ODS/
pilot
3. Thermocouple damaged
4. Control valve damaged
1. Gas supply turned off or equip-
ment shut off valve closed
2. Air in gas lines when installed.
3. Depleted gas supply
4. ODS/pilot is clogged
5. Gas regulator setting is not correct
6. Pilot electrude position is not cor-
rect
7. Wire is not correct or loosen
8 Gas valve is damage
1. No power to heater
2. No battery in transmitter or battery
isn
’
t correctly assembly
3. Control knob isn
’
t in Electric position.
4. System halt
NOTE: BEFORE YOU SWITCH TO
“
ELECTRIC
”
CONTROL LEVEL FROM MANUAL CONTROL, YOU NEED TO TURN
THE KNOB TO
“
OFF
”
LEVEL FIRST AND WAIT FOR ONE MINUTE, THEN TURN THE KNOB TO
“
ELECTRIC
”
.
IN CASE OF
“
ELECTRONIC
”
CONTROL LEVEL DOES NOT WORK, PLEASE TURN THE CONTROL KNOB COUN-
TERCLOCKWISE TO
“
OFF
”
LEVEL AND WAIT FOR ONE MINUTE.
