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8.5 Camera Stuck /Lagging or Crashing
Guys, Please TRUST US on this. If your camera is stuck, lagging, or does NOT record
video after some seconds, etc. while operating: Then it is the Memory Card Issue. Either
you are using the WRONG, FAKE, or BAD Memory Card. (Please be aware of the Fake
Ones out there. If you have purchased your memory card from eBay or any third-party
seller online then it is most likely a fake one, even though it looks exactly real. Please trust
us. We have sold thousands of KQQ Dash Cameras and they do NOT lag, we stand by our
product and we do extensive testing. Some customers simply think the camera is bad or not
stable, but that is NOT the case here. It’s the Memory Card Issue. Please CONTACT US
and we are dedicated to resolving this for you ASAP.
Please press the RESET button only ONCE at the bottom of the camera with a paper clip
or tip of the pen while it is turned ON. This will restart the camera.
Other Note
:
1) The power cord and memory card are original
2) Take out the SD or TF card or press the power button
3) Re plug and power on
4) Check whether the socket of the charger is inserted stably.
5) Format the memory card
6) Turn off the automatic shutdown mode
7) Check if it is parking mode
8.6
Camera turns ON / OFF frequently automatically.
Please reset your camera. Try updating the firm ware again to see if this can fix the issue. If
still having issues, please reach out to customer care.
8.7
Camera gets HOT and
dash cam is stuck
It is normal for your camera to run slightly hot after a long time running. If the product
experienced an extremely hot and camera is stuck where no buttons will respond, then
please press the RESET button only ONCE at the bottom of the camera with a paper clip
or tip of the pen while it is turned ON. This will restart the camera.