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8.8 The oldest video files are missing
Your KQQ Dash Cam has Loop Cycle Recording. When it is set to either 1, 3, or 5-mins, it
will delete the oldest files and record newer files over and over when the memory card is full.
To test again: Set the date and me correctly, then FORMAT the memory card, then do the
continuous recording test again and check if all videos are present.
8.9
Camera Locks many videos automatically.
Please change your G-Sensor Setting to a slower Setting. This Setting depends on the type
of car or truck you are driving and how much vibration your car/truck is creating based on
suspensions and road conditions.
8.10 Error/Message “Card Full”
Format card by going into Settings > Format > Confirm> Select Format > 0K. Then Go to
Video Mode settings > Loop Recording > Choose either I-min, 3-min, or 5-min. This will
allow the loop cycle function to be turned ON and it will keep recording over and over.
NOTE Formatting will delete all the data from the memory card.
8.11 Micro SD Card is crooked or not going in slot easy
Please make sure you align the micro-SD card correctly and align the side that shows
information of the Micro SD card facing towards the front of the Mirror Side.
8.12
The camera shows "Memory Error" or "Please Insert Micro
SD Card" even though the memory card is already installed into
the camera.
1) Please make sure the memory card is at least Class 10, U3 and purchased from
trusted vendors such as Walmart, target, best buy, Ship & Sold by Amazon" etc. (there
are many fake cards out there Online, remember if it's cheap, its fake.) Now go to the
camera's system settings and FORMAT your memory card. (make sure to backup your
videos first before formatting the memory card.) After formatting memory card, please
press and hold the power button to turn the camera off. Now unplug the power cable,
and re-plug the power cable, camera should now turn ON automatically and start
recording.
2) If you still getting the same error, then let’s press the PHOTO button to take the photo.
3) If you hear the shutter sound > then your camera is fine. Replace your memory card.
4) If you still get the same memory card error message, then your camera’s memory card
assembly has become defective. Please contact us.
