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8.13 My Video playback on PC is lagging.
1) You are viewing a high-bit rate version of video files. A slower PC may have a problem
with faster data processing. Please record videos at a lower resolution and try again.
Contact us if the problem still persists.
2) Please feel free to contact our world-class support at
LESA_1688@163.com
3) Most e-mails are typically replied to within 4-6 hours. However, all questions are
answered within 24 hours. No Exceptions !!
9. About the User Manual
1) In order to improve performance of product, the product functions may be upgraded
which may differ from previous version and user manual. Should any changes occurred,
the actual version of product shall prevail for all purposes.
2) And we will continually update our Electronic User Manual on our Amazon product
page like below. It’s more convenient for you to search by topic you want. And it’s very
environmentally friendly which we all benefit from.
10. Warranty
1) ONE YEAR LIMITED WARRANTY
We at would like to provide One full year of limited warranty for your product from the date
of purchase to be free from defects in materials and craftsmanship.
2) IMPORTANT:
Please save your warranty/order number card or screenshot as an evidence. Proof of
original purchase is required for any warranty service. (Online order receipt is also accepted)
3) Warranty Terms Conditions
(1) The warranty is confined to the first purchaser of the product and is not transferable.
(2) Service / Repairs during warranty period shall be carried out by company authorized
personal only.
(3) It is the responsibility of the purchaser to bring the product to the authorized service
center at purchaser's cost and risk.
(4) The company will not be liable for any hardware and / or data loss arising from the use
of any third party software whether downloaded or otherwise.
(5) In the event of repairs and / or replacement of any part(s) of the product this warranty
will remain in force only for the unexpired period of the warranty.
(6) In case of any physical damage to the product and / or misuse detected by the
Authorized service center personal, the warranty be void and service / repairs will be
done on chargeable basis only and subject to availability of parts.
4) Other
The company's obligation under this warranty shall be limited to repair or providing
replacement of part(s) only. The maximum claim(s) if entertained by the company will be
subject to the maximum retail price of the product purchased or the purchase price,
whichever is lower and on production of original proof of purchase. During the warranty
period in the event of any unforeseen circumstances where spares not available a
commercial solution in lieu of repairs will be calculated based on company's prevailing
depreciation rules and the same will be binding on the purchaser. The replacement unit will
be either new or refurbished based on availability. We reserve the right to even upgrade
you to the newest version be it similar or not if we have discontinued the current
model.LIMITATIONS / DISCLAIMER OF WARRANTY / LIABILITY