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11. Troubleshooting
Danger!
Before troubleshooting, switch o
ff
the equipment and pull out the battery.
The table below contains a list of fault symptoms and explains what you can do to remedy the problem if
your tool fails to work properly. If the problem still persists after working through the list then please con-
tact your nearest service workshop.
Cause
Fault
Remedy
Chainsaw does not
work at all
- Quick stop brake (chain brake) trip-
ped
- No power supply
- Pull the hand protection back to the
normal position.
- Check the power supply.
Chainsaw operates
intermittently
- Loose connection (external)
- Loose connection (internal)
- ON/OFF switch defective
- Consult a specialist workshop.
- Consult a specialist workshop.
- Consult a specialist workshop.
Saw chain dry
- No oil in the tank
- Oil tank cap breather blocked
- Oil outlet blocked
- Fill up with oil.
- Clean the oil tank cap.
- Clear the oil outlet.
Chain brake does
not work
- Problem with the switch mecha-
nism in the front hand guard
- Consult a specialist workshop.
Chain/guide rail hot
- No oil in the tank
- Oil tank cap breather blocked
- Oil outlet blocked
- Blunt chain
- Fill up with oil.
- Clean the oil tank cap.
- Clear the oil outlet
- Re-sharpen or replace the chain.
Chainsaw judde-
ring, vibrating or not
sawing properly
- Chain tension too loose
- Blunt chain
- Worn chain
- Saw teeth pointing in the wrong
direction
- Adjust the chain tension.
- Re-sharpen or replace the chain.
- Replace the chain.
- Reinstall the saw chain with the
teeth facing in the correct direction.
10. Storage
Store the equipment and accessories out of
children’s reach in a dark and dry place at above
freezing temperature. The ideal storage tempera-
ture is between 5 and 30 °C. Store the electric tool
in its original packaging.
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