Kramer VIA GO, User Manual

Page 1: ...USER MANUAL MODEL VIA GO Wireless Presentation Device P N 2900 300637 Rev 2 www kramerAV com ...

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Page 6: ... Android Mirroring to Share your Screen 11 3 Defining VIA GO Functions 16 4 Using VIA GO 17 4 1 VIA GO Main Menu 17 4 2 VIA GO Settings Menu 25 4 3 Managing Settings from the VIA Web Management Interface 31 4 4 User Experience 48 5 Technical Specifications 50 Figures Figure 1 VIA GO Collaboration Hub 3 Figure 2 Connecting the VIA GO Presentation device 5 Figure 3 VIA GO Admin Screen and Features 1...

Page 7: ... Wi Fi you can securely use VIA GO on the internal network Every local connection to VIA GO is wireless free of dongles cables and other compatibility peripherals Key features of VIA GO Login using conventional Wi Fi or LAN connections no dongle needed Provides true HD 1080p 60 video streaming Supports Windows laptops MAC and Chromebooks as well as iOS Android mobile operating systems and Windows ...

Page 8: ...reen and you can load and display JPEG images all operating systems and play MP4 videos You can also display and share PDFs from any logged in device VIA GO features a 10Mbps maximum video bitrate for 30fps or 60fps videos and handles video files of up to 8GB Supports up to 6Mbps video bit rate when using the built in Wi Fi module in Access Point mode Device mirroring Are you using an iOS device w...

Page 9: ...ones or a speaker digital embedded audio from HDMI and analog audio supported 3 Lock Opening Connects to a security locking cable 4 Power Connector Connects to the 19V DC power supply 5 HDMI Connector Connects to an HDMI acceptor 6 Mini DisplayPort Connector Connects to a mini DisplayPort acceptor 7 LAN RJ 45 Connector Wired connection to a network router optional 8 USB 3 0 Connectors Connect to u...

Page 10: ...ss router or the built in Wi Fi The following client devices are applicable with Kramer s VIA collaboration hub A Windows 7 8 10 32 bit 64 bit computer A Macintosh computer using OSX 10 8 x or newer A Chromebook with the VIA Application installed An iPad iPhone tablet smartphone with the VIA app installed iPad 2 or later iOS 9 or later Note When using the Airplay service no application is needed H...

Page 11: ...ction carries embedded audio and can also be routed and switched just like any other HDMI connection The mini DisplayPort connector connects to a DisplayPort display or to a VGA display by means of a mini DP to VGA adapter cable included in the packaging of VIA GO VIA GO s internal video card reads the Extended Display Identification Data EDID for any connected display and sets the optimum display...

Page 12: ...Android iOS or Windows Phone app To access the PC and Mac executable files Open your Web browser and enter the IP address for your VIA GO unit Your Web browser recognizes your OS MAC Windows and directs you to the correct client software Choose from following two options To run the VIA app virtually without installing it on your computer click Run VIA Once downloaded locate the file on your comput...

Page 13: ...IA app is found in the App Store iOS or Google Play Android or Windows Store Windows Phone Alternatively you can open your Web browser on your mobile device and enter the IP address for your VIA GO unit Default one is set to 172 16 253 1 Download the app to your tablet phone and install When the app is run the following screen appears ...

Page 14: ...e room code seen on the lower right part of the screen This lets you access VIA GO iOS Android and Windows Phone First enter the IP address for VIA GO found on the main display screen in the lower left Next choose a username nickname for your device it can be any mix of letters and numbers then enter it on the login screen of your device Finally enter the room code as seen on the lower right part ...

Page 15: ...ne users 1 Connect to the Room Wi Fi and launch the application on your mobile device Click the QR code icon on the lower right corner 2 Put your mobile device in front of the VIA main display QR code found on the VIA main display screen in the lower right corner 3 You automatically log in to VIA GO ...

Page 16: ...der and double click the VIA Pad app Your VIA Pad lights blue when ready 3 Press once Presents your screen on the main display when you start the LED banner on the device is green After you stop presenting it changes to blue 4 Pressing twice while presenting Freezes your screen the banner on the device changes from green to flashing green To unfreeze and resume press twice again 5 Pressing once ag...

Page 17: ... on an Android device Touch the Android device on the tag If VIA is installed The VIA application launches and automatically logs into VIA GO The room code is bypassed If VIA is in the background Same as above If VIA is not installed The Google Play Store page is launched with a VIA application download option Install the VIA Android application If VIA is installed and connected A prompt asks the ...

Page 18: ...re VIA GO resides Swipe up from the bottom of the iPad or iPhone to reveal the Control Center Click AirPlay and choose VIA GO s AirPlay device name By default the VIA s AirPlay device is named VIA_AirMirror_XXXX where XXXX is a random combination of letters and numbers To stop mirroring disconnect the device properly by as follows Swipe up from the bottom and swipe the toggle button to disconnect ...

Page 19: ...ode appears on the main screen of VIA GO 2 7 2 Mirroring MacBooks and Apple Computers 1 Check that your Mac is running OS X 10 11 version as a minimum requirement to support this feature El Capitan 2 Connect your Apple device to the network where VIA GO resides 3 Click the AirPlay menu on the Apple Menu Bar This is located in the top right corner of the screen near the clock ...

Page 20: ...e appears on the main screen of VIA GO 2 7 3 Mirroring Android Devices 1 Your device must support Android 5 1 version as a minimum Latest Android OS version is recommended 2 Make sure the VIA application is installed on your device 3 Connect your Android device to the network where VIA GO resides 4 Log in to the application by entering the Room Name and Nickname fields and room code if enabled 5 C...

Page 21: ...on the Home button of your device Your screen mirrors on the main display 7 To stop sharing your screen re open the VIA application and click Stop Presenting Note Android mirroring does not support audio Audio is heard from your device and not from the output of the VIA device ...

Page 22: ...access the REBOOT and SHUTDOWN features of VIA GO 2 Settings Performs settings on the LAN system controls and Wi Fi 3 Participants Provides a list of all participants in the session Figure 4 shows the VIA GO main User screen and its functions Figure 4 VIA GO Main User Screen Item Icon Action 1 Multimedia Supports video formats avi vob mp4 mov mpx ex mpg Shares smooth full motion video 2 Present St...

Page 23: ...a tab on the main menu allows the user to access the video player of VIA GO Users can add and remove movies to this list and also select the ones they want to play on main screen Clicking the Present tab on the main menu displays your PC device screen on the main screen After selecting the icon the Present button automatically changes its displayed name to Stop Presenting Once you have finished sh...

Page 24: ...t dashboard Click Add Media in the lower left corner Select a video you would like to add and click Open The file is then displayed within the My Media section Double click the media file and the video begins playing Drag Drop Media directly to VIA On the left hand side of the VIA parent dashboard you see a small VIA logo Select the file you want to play from any folder on your device Drag the fil...

Page 25: ...reaming Player RTSP Streaming Through VLC The Real Time Streaming Protocol RTSP is a network control protocol designed for use in entertainment and communications systems to control streaming media servers The protocol establishes and controls media sessions between end points Clients of media servers issue commands like play and pause to facilitate real time control of playback of media files fro...

Page 26: ...20 VIA GO Using VIA GO 4 Click Next on the next screen 5 Choose RTSP from the New Destination drop down and click Add 6 Enter a short name to be used as Path uncheck Activate Transcoding and click Next ...

Page 27: ...elementary streams and click Stream 7 Open VIA GO client and click Features Multimedia Streaming Player 8 Type a name as the URL name 9 The URL takes the path from rtsp local computer IP address 8554 name mentioned in step 6 10 Click Add Media ...

Page 28: ...ol RTP is a network protocol for delivering audio and video over IP networks RTP is used extensively in communication and entertainment systems that involve streaming media such as telephony video teleconference applications television services and Web based push to talk features VIA GO supports RTP Media can stream on a VIA GO unit provided the computer and VIA GO are on connected networks ...

Page 29: ...and click Add 6 Enter VIA GO unit s IP address and click Stream 7 Open VIA GO client and click Features Multimedia Streaming Player 8 Type a name as the URL name 9 The URL path takes the form Rtp VIA GO IP address 5004 10 Click Add Media 11 Select the RTSP stream and click the play button to stream this media on VIA GO Note If a URL is already resent in the streaming list above VIA client generate...

Page 30: ...Tray For Windows users the Extended desktop feature is offering the ability to share presentation slides while keeping notes private on local laptop for example To activate this feature click the VIA shortcuts menu from the notification center and then on Display select the Secondary option to share your extended content Note This feature is available only if your Windows laptop does support Virtu...

Page 31: ...meters System Controls manages your display and audio settings and selects the preferred language Wi Fi If you wish to use the built in Wi Fi module this section allows you to configure it in either Access Point or Client mode To open the settings page use keyboard and mouse connected to VIA GO unit Click Features to expand Click Settings It requests user name and password for the VIA Admin user E...

Page 32: ...lug and Play setup when connecting your VIA GO to the network When changing these settings make sure they are correct Incorrect values can cause a loss of communication To change the IP address 1 Click LAN Settings 2 Select IP configuration Static 3 Enter as required the IP address subnet mask default gateway DNS server Figure 7 LAN Settings Screen 4 When finished click Apply Settings 5 Click OK a...

Page 33: ...is activated from the configurations tab of settings Clock and language for VIA GO can also be changed here English is the default language Figure 8 System Control Screen The VIA GO unit is pre activated by Kramer 4 2 3 Wi Fi Settings Wi Fi settings include access point AP mode and Client mode 4 2 3 1 Access Point AP Mode VIA GO is equipped with a built in Wi Fi module that offers 2 4 GHz band sup...

Page 34: ...erred Wi Fi channel for this network You can also toggle the On Off button to completely deactivate the built in Wi Fi module Here the Wi Fi setup options available in this mode 1 Setup your Wi Fi module as a secondary Access Point for guests and Enable Internet for these users if the primary LAN network is connected to the Internet 2 Select Standalone Wi Fi to create an autonomous network without...

Page 35: ...x in the menu The traffic over the TCP IP Port 80 must be allowed on the main network Refer to our IT Deployment Guide for more details about all port requirements When VIA GO is configured in AP mode the USB Creator feature creates a profile that can be used by either PC or MAC laptops users This USB dongle can be connected to the user s laptop to automatically launch the VIA app connecting it to...

Page 36: ... 11i 802 11h 802 11w with WEP 64bit 128bit AES CCMP TKIP WPA WPA2 WPA2 Enterprise 802 1X EAP TLS PEAP EAP FAST PAP CHAP TLS MS CHAP MS CHAPv2 security level in Client mode To attach your VIA GO as a client device to your main network 1 Browse for and select an available network 2 Enter the required password 3 Click Apply 4 Disconnect the LAN cable if connected 5 Reboot your device ...

Page 37: ...selected at a time When leaving this client mode to switch to another network option make sure to connect a LAN cable to the RJ 45 connector of your VIA GO 4 3 Managing Settings from the VIA Web Management Interface To manage settings using the Web browser Open the Web browser and enter the IP address for your VIA GO unit Enter user name su and password supass ...

Page 38: ...e You can create an additional user and get Web administrator credentials 4 3 1 Network Settings Use LAN settings to change the IP address DNS and default gateway of VIA GO Apply Settings after finishing Alternatively you can set the DHCP option as default to get an automatic IP address for easy Plug and Play setup when connecting your VIA GO to the network Information about the Disk Space is foun...

Page 39: ...ork settings are configured in Static IP before configuring your VIA Pad Even if using the WLAN built in module in either AP or Client mode for pairing your VIA Pad the Static IP on the LAN must be selected VIA Pad Configuration Guest mode Enable this mode in case you want the VIA Pad to act as a simple Present Stop Presenting touch device No client application shows on the user s display VIA Pad ...

Page 40: ... name of the Wi Fi network Make sure that you write it EXACTLY as defined It is case sensitive Authentication Mode Select the security used by your Wi Fi access point among the pre set options WEP Open WEP Shared WPA Personal WPA2 Personal Encryption Select the type of encryption key used by your router Key Type the password required to join your network Apply Settings to save the configuration Th...

Page 41: ...us settings like configuration gateway features client features and so on to VIA Collage Campus Connect PRO GO units Update VIA Collage Campus Connect PRO GO units from the central server when the updates become available Manage the following statuses for all VIA Collage Campus Connect PRO GO units attached to the VSMS CPU usage HDD usage Off on status Configuration and download status Version sta...

Page 42: ...M while validating 4 Click Save for changes to be saved with no validation in front of the VSM Note since validation is not immediate any error entered at this stage like duplication of ID must be corrected manually at a later stage 5 Choose the settings From VIA Site Management to download the setting from the VIA Site Management server or choose From Gateway to keep the local settings 6 Click Re...

Page 43: ...wn as below To select one of them click Set To delete one of them click Delete Click Reboot The background image on VIA GO changes after rebooting 4 3 5 Configuration Configuration settings are Activate System Log Activates the logging of all system activity either by the client or the gateway to aid diagnosing a problem with VIA GO Activate Energy Saver Mode To allow your unit to enter into sleep...

Page 44: ...icons are grayed out The User who enabled DND must disable DND to allow other participants to regain full functionality QR Code Scanning Check Enable QR code and Bypass room code if required and click Reboot Select Keep QR code always on top to allow the QR to be always visible on top of any content presented on main display Select Print QR Code to get a hard copy of it for displaying it in the ro...

Page 45: ...ogin any device to the VIA GO client you must enter the same Room Name in the location field on your device Activate Room Code The Room Code is a security overlay feature that generates and updates a four digit code It appears on the lower right of the VIA GO home page When activated this code must be entered by any device before logging into VIA GO You can also select the color to apply to this C...

Page 46: ...on your iOS device and it can be changed Additionally it defaults to allow 4 iOS devices to be mirrored to VIA GO simultaneously This setting can also be changed Once these setting changes are made click Apply Reboot VIA GO to allow the settings to take effect Auto Power Off Timing Activate this feature to allow the unit to Auto Power Off at a selected time note that it is a 24 hour clock Auto Reb...

Page 47: ...VIA GO Using VIA GO 41 ...

Page 48: ...this mode a participant requires permission from the moderator to use the Present function on VIA GO To enable Presentation Mode Select Activate Basic Moderator Mode The VIA unit asks the administrator to select a password that is used by the participants who are requesting to be moderators Once a password is entered click Apply and reboot VIA To login into the VIA GO client when basic moderator m...

Page 49: ...in and go to Participants screen You can become now a moderator by selecting Become Moderator and entering the password 5 In this mode the moderator must approve any participant who clicks on Present to share content on the main screen The moderator must click Allow to approve the request to start the participant s presentation on the collaboration display 6 Once approved the user gets the followi...

Page 50: ...ing a moderated session to restrain users from chatting 4 3 8 Feature Management Manage the features available on the VIA Mobile application Remove the features that you do not want to offer to the users Click the on the icon you want to hide Note that any removed feature is just hidden and not deleted The space allocated to this specific icon is left blank so you can manually reorganize the order...

Page 51: ...the Gateway and or the Web interface Export this data to a csv file 4 3 10 Update Firmware Register your VIA GO unit to our VIA Registration Portal and get your authentication file Refer to our VIA Registration Procedure document for details http k kramerav com downloads manuals via_registration_procedure_rev_2 pdf ...

Page 52: ...Y use the rpm file available for download from our technical support Web page http www kramerav com support downloads asp Upon completion of the process reboot the unit Note that the upload process and then the unit reboot may take a few minutes ...

Page 53: ...e activate the VIA unit upload the activation key on this page 4 3 12 Maintenance Click Utilities on the left menu and then select Maintenance Select the default configurations one by one to reset or click select all to reset to complete default factory settings ...

Page 54: ...lication Google Drive DropBox OneDrive iCloud for iOS users only Link your cloud service Google Drive Dropbox OneDrive or iCloud account to your VIA application and enjoy full access to your online documents Select one file from your cloud service and either Click Open to present it on main screen Click Download to save it to your VIA Application Multimedia folder Click Share to send it by email ...

Page 55: ...VIA GO Using VIA GO 49 ...

Page 56: ...edded HDMI minimum impedance for headphones 32Ω POWER SUPPLY 45W power adapter 19V 2 37A INPUT VOLTAGE 100V 220V AC 50 60Hz auto sensing OPERATING TEMPERATURE 0 to 40 C 32 to 104 F STORAGE TEMPERATURE 40 to 70 C 40 to 158 F HUMIDITY 10 to 90 RHL non condensing DIMENSIONS 11 70cm x 10 70cm x 3 00cm 4 61 x 4 21 x 1 18 W D H NET WEIGHT 0 5kg 1 1lbs approx INCLUDED ACCESSORIES 1x power cord 1x Kramer ...

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Page 58: ...ore opening andservicing For the latest information on our products and a list of Kramer distributors visit our Web site to find updates to this user manual We welcome your questions comments and feedback www kramerAV com info kramerel com P N 2900 300637 Rev 2 ...