Instruction Manual EMA-85
6
Terms and Conditions of Warranty
1. The Seller hereby grants to the end customer a warranty for newly manufac-
tured Kronen Küchengeräte GmbH appliances, provided that they remain in
Germany. The warranty period shall be 12 months as of the delivery of the
appliance to the end customer, but shall not exceed 18 months from the dis-
patch of the appliance from the works.
2. Kronen Küchengeräte GmbH will perform subsequent improvement or substi-
tute delivery of the defective parts within the scope of the warranty, provided
that the functional capability of the Kronen Küchengeräte GmbH appliance has
been significantly impaired. Further claims within the scope of the warranty are
excluded.
Following notification in due time of a warranty case, the Kronen Küchengeräte
GmbH service department will decide how the defect is to be remedied and will
discuss the subsequent actions with the customer, engaging an Kronen
Küchengeräte GmbH authorised customer service centre if necessary. If and
when the appliance must be shipped to a service centre for repair within the
scope of the warranty, shipment shall be made at the customer’s expense and
risk.
3. Warranty claims are excluded in the following cases:
-
Normal wear and tear
-
Incorrect installation of the appliance
-
Wilful damage or incorrect operation
-
Damage caused by calcium deposits
-
Damage caused by inspection or repair by persons who are not authorised
by Kronen Küchengeräte GmbH
4. Kronen Küchengeräte GmbH restricts the terms and conditions of warranty
for appliances which are intended for sale abroad. In such cases, Kronen Küch-
gengeräte GmbH grants a warranty covering the original Küchengeräte GmbH
spare parts. This warranty covers the functional capability of the spare parts,
provided that they are installed correctly. Kronen Küchengeräte GmbH shall
provide a replacement part in the event of a functional defect. No installation or
personnel expenses which may be incurred will be assumed.
The warranty in this case is limited to 12 months as of the transfer of risk.
5. The warranty services described above are subject to the condition that all
required maintenance and care work is carried out by a customer service
authorised by Kronen Küchengeräte GmbH and that any and all care and op-
erational instructions from Kronen Küchengeräte GmbH have been followed.
The warranty may not be transferred without the written consent of Kronen
Küchengeräte GmbH.
