Instruction Manual KG-253
6
Terms and Conditions of Warranty
1. The Seller hereby grants to the end customer a warranty for newly manufac-
tured Kronen Küchengeräte GmbH appliances, provided that they remain in Ger-
many. The warranty period shall be 12 months as of the delivery of the appliance
to the end customer, but shall not exceed 18 months from the dispatch of the
appliance from the works.
2. Kronen Küchengeräte GmbH will perform subsequent improvement or substi-
tute delivery of the defective parts within the scope of the warranty, provided that
the functional capability of the Kronen Küchengeräte GmbH appliance has been
significantly impaired. Further claims within the scope of the warranty are ex-
cluded.
Following notification in due time of a warranty case, the Kronen Küchengeräte
GmbH service department will decide how the defect is to be remedied and will
discuss the subsequent actions with the customer, engaging an Kronen
Küchengeräte GmbH authorised customer service centre if necessary. If and
when the appliance must be shipped to a service centre for repair within the scope
of the warranty, shipment shall be made at the customer’s expense and risk.
3. Warranty claims are excluded in the following cases:
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Normal wear and tear
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Incorrect installation of the appliance
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Wilful damage or incorrect operation
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Damage caused by calcium deposits
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Damage caused by inspection or repair by persons who are not authorised
by Kronen Küchengeräte GmbH
4. Kronen Küchengeräte GmbH restricts the terms and conditions of warranty for
appliances which are intended for sale abroad. In such cases, Kronen Küch-
gengeräte GmbH grants a warranty covering the original Küchengeräte GmbH
spare parts. This warranty covers the functional capability of the spare parts, pro-
vided that they are installed correctly. Kronen Küchengeräte GmbH shall provide
a replacement part in the event of a functional defect. No installation or personnel
expenses which may be incurred will be assumed.
The warranty in this case is limited to 12 months as of the transfer of risk.
5. The warranty services described above are subject to the condition that all
required maintenance and care work is carried out by a customer service author-
ised by Kronen Küchengeräte GmbH and that any and all care and operational
instructions from Kronen Küchengeräte GmbH have been followed.
The warranty may not be transferred without the written consent of Kronen
Küchengeräte GmbH.
6. Kronen Küchengeräte GmbH grants a function warranty of 6 months for each
and every original Kronen Küchengeräte spare part, provided that it has been
installed correctly. Kronen Küchengeräte GmbH shall provide an original part in
