Krown 100, Instruction Manual

Page 1: ...MODEL KROWN 100 3rd Edition ...

Page 2: ...wn 100 Instructions 3rd Edition December 2002 Krown Manufacturing Inc 3408 Indale Rd Fort Worth Texas 76116 voice 817 738 2485 TTY TDD 817 738 8993 fax 817 738 1970 email info krowntty com www krowntty com ...

Page 3: ...hnology The unit is com pact lightweight portable and easy to use This manual is set up so that you are able to begin using your Krown 100 immediately while you take your time and become familiar with its many unique features A Quick Reference Guide is located on page 9 of this manual for you conven ience It provides a summary of the features that your Krown 100 offers If you have any question tha...

Page 4: ...st and leading Deaf owned manufacturer of telecommunications devices for the Deaf TDD Our headquarters are in Fort Worth Texas USA Krown Manufacturing Inc has earned an excellent reputation for providing consumers corporations health care centers governments hotels schools universities and many other organizations with outstanding value and services At Krown we Sell Rent Lease Repair Train Provide...

Page 5: ... Editing a Stored Message Using the Phone Directory Clearing the Phone Directory Relay Dial Voice V Direct Connect Option 18 Keyboard Dialing Auto Direct Dialing Redial Hang up Key To Display and Print the Entire Phone Directory Tone Pulse Dialing Follow on Dialing Acoustic Direct Connect Mode Selection Using the Krown 100 Auto Answer Feature To Activate Remote Message Retrieval VI Multi Wide Prin...

Page 6: ...less phone 32 XIII Loading and Changing the Paper Roll 34 XIV Take your Krown 100 with you 35 XV Technical Specifications 36 XVI Important Information 37 Taking Care of your TDD Troubleshooting XVII Miscellaneous Information 38 Commonly Used TDD Abbreviations Special TDD TYY Operator Services XVIII FCC Required Information 39 ...

Page 7: ......

Page 8: ...3 4 5 6 7 8 9 0 DIAL RETURN SEND MEMORY SEND MEMORY i Krown 100 Keyboard Used with another key to tell the Krown 100 to perform or set a particular feature The key must be pressed first and held while another key is pressed Controls the typing of the symbols shown on the keys Moves the cursor pointer to the left or right one character at a time for reading and changing stored messages During conve...

Page 9: ...nect these keys are used to dis connect the phone line Also saves entries in memory Turns the Auto Answer feature on and off Redial the last number dialed Starts ASCII mode or changes back to Baudot TDD mode Also turns FAST TYPE on and off Also changes setting for ASCII Turns electronic voice on and off In Fast Type receiving mode this function allows Krown 100 to interrupt the other party Dials R...

Page 10: ...in memory Automatically dials 911 and allows conversation with 911 operator Automatically dials and communicates with 911 operator to ask for the police to be sent to the address stored in memory Automatically dials and communicates with 911 operator to ask for a fire truck to be send to the address stored in memory View Date and Time Sets the clock RETRIEVE MESSAGES AMBULANCE CALL 911 CALL POLICE...

Page 11: ... not being used for a telephone call Plug one end of your modular into the telephone wall jack Plug the other end into either jack on the back of your TDD The second jack can be used to connect your telephone set or signaling device to the TDD THE LIGHTS AND SWITCHES Phone Light Shows sounds heard on the telephone line Power Light Show status of power When the light shows RED Power is ON GREEN Low...

Page 12: ...00 after the battery has drained press and hold CTRL SHIFT period On the display you will see MEMORY LOST PLEASE RUN SETUP It is suggested that you use the Krown 100 with battery power in a regular cycle That is operate the unit on battery power until it needs recharging Then recharge the battery by plugging the TDD into the AC charger adapter for 12 to 14 hours The unit must be turned OFF in orde...

Page 13: ...ed until your TDD conversation begins when your TDD receives sig nals from another TDD As soon as the other person begins to type the electronic voice message stops To turn the Electronic Voice ON and OFF Press CTRL and SPACE BAR to turn your Electronic Voice on VOICE ON will appear on the display screen Press CTRL and SPACE BAR to turn your Electronic Voice off again VOICE OFF will appear on the ...

Page 14: ...eck number and try again or call the TDD Operator for assistance 2 The number is voice only 3 Your call has been answered by an answering machine 5 The incoming messages are printed in upper case CAPITAL letters Outgoing messages are printed in lower case small letters 6 The logo on top of the TDD shows how to position the phone handset 7 Unplug the Direct Connect line when you use the Acoustic ph...

Page 15: ... outside the United States or Canada you may need to change the transmission speed Baud rate at which your Krown 100 sends messages In the United States and Canada the standard rate for TDD TTY transmissions is 45 5 Baud while the international standard is 50 Baud Change between Domestic and International Baud rate You are ready to go ahead and dial your overseas call To change back to the domesti...

Page 16: ...ilable to store messages runs out during a conversation new data will allow overwrite the old data in area 5 beginning with the oldest message This will not affect stored messages in any other area Information on area 5 cannot be send to another TDD TTY A phone directory with labels A to Z provides 26 locations of 25 characters each which can be used to store and view frequently dialed phone numbe...

Page 17: ...SSAGE You can erase or clear all of the information in a memory area by typing CTRL and 8 CLEAR You will be prompted to enter the number of the area to be cleared Ex Choose area 1 Or if you want to clear Directory press Press Y to clear Press N to keep Clears all Directories To clear auto answer message press Clears Auto Answer message To clear Emergency address press Clears emergency address VIEW...

Page 18: ...ach the part you want to change Whatever you type in a memory area will replace any material unless you turn on the insert mode first Ex Chooses area M1 To change an entire message Type over an existing message to replace it with new information then type CTRL and 9 to save the new information You may also erase all the information in a memory area see page 16 To change part of a message Move the ...

Page 19: ... CTRL and 9 Saves a new message USING THE PHONE DIRECTORY You can store phone number in any of 26 memory locations Begin by typing CTRL and 5 to access the memory areas Type D to indicate that you want the directory not one of the numbered areas Then you ll be asked to pick a location in the directory Press Saves your entry CLEARING THE PHONE DIRECTORY When you want to replace your phone directory...

Page 20: ...edit directory Press 1 key and to enter Voice Relay number Enter your state s Voice Relay To save Relay number Press 2 key to enter TTY Relay number Enter your state s TTY To save Relay number To return to Phone Directory menu CTRL 5 EDIT MESSAGE 1 5 PHONE D IRECTOR A UTO ANSWER E MERGENCY ADDR E X IT D PHONE DIRECTORY MENU E DIT P RINT C LEAR E X IT E TYPE A Z DIRECTORY 1 VOICE RELAY NBR 2 TTY RE...

Page 21: ... telephone line KEYBOARD DIALING Turn the Power Switch ON The Krown 100 will automatically change to and remain in Direct Connect when you have your unit plugged into the telephone line TDD is now ready to dial If the Krown 100 is not plugged into the phone line the screen will display Check the phone line and press SHIFT DIAL again Type the number you want to dial and press The number is display ...

Page 22: ...des If you intend to use the Krown 100 behind a PBX or a telephone system that will send a second dial tone to your phone after you have dialed the access code for outbound calling usually an eight 8 or a nine 9 the Krown 100 will detect this secondary dial tone and dial the rest of the number automatically This feature is activated by using the sign between the digits This feature may be used in ...

Page 23: ...e in the Direct Connect mode whenever you have your TDD plugged into the phone line Otherwise it is in the acoustic mode and you must place your telephone handset in the coupler with the cord on the LEFT FOLLOW ON DIALING Your Krown 100 may be used to send a credit card number or other sets of numbers as may be required when making credit card calls calling computerized information systems shop at...

Page 24: ... Auto Answer menu Sets number of rings in which your Answering Machine will pick up Will send out Electronic Voice before your TTY message NOTE If your Krown 100 has ASCII instead of NO ASCII you will see A SCII You press A to set answer in ASCII before pickup by 45 5 Baudot To set your Krown 100 to Auto Answer 1 Connect your Krown 100 to the AC charger adapter Make sure you have plenty of paper M...

Page 25: ...r Krown 100 will automatically disconnect and return to Auto Answer after 30 seconds if neither person is typing If you need to prevent this form happening You will now not be disconnected IMPORTANT To end your call and return to Auto Answer You have now disconnected the phone line and you are back in Auto Answer To turn Auto Answer OFF TO ACTIVATE REMOTE MESSAGE RETRIEVAL AND DELETION The Remote ...

Page 26: ... with your personalized message The time and date will appear at the beginning of each message 2 Type your PIN after the message is finished The password must be at least 5 letters in length All of your message will be sent to you 3 The message RE ENTER PIN TO ERASE MESSAGES will be received on your TDD screen 4 If you wish to ERASE the message that you just received type your PIN now 23 A AUTO AN...

Page 27: ...rint press and hold the CTRL key and press W is displayed To select Normal Print press and hold the CTRL key and press N is displayed NOTE When the Krown 100 with the Multi Wide printing feature prints in ASCII the print will always be Condensed Print The Krown 100 will remember this print width that you selected For example if you select Condensed Print and then turn your Krown 100 off your Krown...

Page 28: ...puter or computer terminal connected to a modem Of course you can also communicate in ASCII with other TDD users who have ASCII TDDs You may also use your TDD to communicate with some computer data bases or computer bulletin board systems such as CompuServe or DEAF NET The Krown 100 with ASCII is setup to automatically communicate in ASCII in the following modes when you turn on the Krown 100 300 ...

Page 29: ...ASCII To make the call acoustically place the telephone handset in the acoustic cups with the cord to the LEFT To make the call in Direct Connect connect your TDD as described on page 18 and make sure you are in ORIGINATE mode Yes if you want to change modes No this answer will keep the TDD in the preset modes 300 BAUD HALF ANS Dial the number from the telephone set if you are using the acoustic c...

Page 30: ... back ON TO RECEIVE AN ASCII CALL Your Krown 100 with ASCII is set up to automatically receive calls in ASCII with 300 Baud Half Duplex and Answer modes If you have problems receiving an ASCII call you may have to change modes If you have problems receiving an ASCII call you may have to change modes This may be done while receiving a call See To Change Mode Settings on the previous page It may be ...

Page 31: ...he correct two digit month Type the correct two digit year Time and date are displayed Time and date are printed if printer is ON To display print the time and date Time and date are displayed Time and date are printed if printer is ON VIII 28 USING THE CLOCK CALENDAR CTRL SHIFT RETURN 9 30 PM 05 09 96 SET CLOCK Y N Y HOUR 01 12 0 4 PM Y N Ex Y MIN 00 59 Ex 3 4 DAY 01 31 1 4 MONTH 01 12 1 1 YEAR 0...

Page 32: ...isplayed on the screen 4 Now you can let the answering machine pick up or take over the call by pressing SPACE BAR several times To view Caller ID list and delete names 1 Press CTRL T the latest call will be displayed 2 Use the arrow keys to scroll through the list 3 Use BACKSPACE to delete the name and number displayed on screen 4 Press RETURN to call back to the number currently displayed on the...

Page 33: ...E to the address you have programmed in the setup procedure Automatically dial 911 and repeatedly send out PLS SEND A FIRE TRUCK to the address you have programmed in the setup procedure Automatically dial 911 and repeatedly send out PLS SEND POLICE to the address you have programmed in the setup procedure KROWN MANUFACTURING MAKES NO REPRESENTATIONS THAT THE 911 SERVICE WILL PROPERLY RESPOND TO A...

Page 34: ...n also use CTRL DIAL to redial the Relay number 2 When receiving a Relay message type VCO CALL PLS GA on the keyboard of the Krown 100 3 Press CTRL V The display will show 4 You will receive the prompt from the Relay operator to start voice Now you can speak the number you want to dial to the mouthpiece of your attached telephone or get close to your Krown 100 to use the internal microphone 5 Fini...

Page 35: ... other party s TDD picks up the Krown 100 will display text and the conversation has been started ANSWERING A CELLULAR CALL Make sure to turn the Ringer of your cell phone to vibrate mode If your battery doesn t support this mode you may need to order a vibrate batter from your cell phone provider 1 If the cell phone vibrates you have an incoming call connect your Krown 100 using the cable that co...

Page 36: ...e wireless communication link between your and the other TDD users you will get some problems sometimes by many causes Garbled Text It maybe caused by lost damaged or late signals sending through the air to the receiver It happens with any wireless call even non TDD calls and mainly caused by nature Move your TDD and wireless phone to where you can receive a strong and contact signal If you use a ...

Page 37: ...shape Place the paper roll spindle that you removed in Step 1 into the hole in the center of the paper roll 5 Insert the new paper roll by feeding the paper into the well Be sure that paper feeds from the BOTTOM of the roll See Figure 3 6 Using the RETURN key feed the paper until it comes up behind the print head Continue feeding until the paper comes up through the paper cutting window as shown i...

Page 38: ...y It is suggested that you exercise the battery in your Krown 100 at least once a month That is operate the unit on battery power until it needs recharging Then recharge the battery by plugging in the AC charger adapter for 12 to 14 hours The unit must be turned OFF in order to recharge Repeat this cycle at least once a month When used regularly in this cycle the battery should last for about thre...

Page 39: ...tions Baudot code 45 5 Baud 1 start bit 5 data bits 1 5 stop bits International 50 Baud speed selectable Acoustically coupled to round and rectangular handsets Memory 32768 32k character memory Non volatile 5 separate message areas Stores all conversations Power AC charger adapter Model 48DT 7 UL listed Ni Cad rechargeable battery pack Customer replaceable sealed pack Physical Dimensions Size W 9 ...

Page 40: ...rown 100 as hand luggage At the security check DO NOT allow your TDD to go through X ray Ask for visual inspection DO NOT CHECK IT AS BAGGAGE TROUBLESHOOTING Q Sometime nothing happens when my TDD is turned ON A Be sure the telephone cord is to your LEFT Check the AC adapter charger to make sure it is properly connected to the Krown 100 Q Why won t my printer print A Your paper may be installed wr...

Page 41: ...l toll free TDD operator number can help you with Directory Assistance calls Credit card calls Collect calls Third party telephone calls Person to person calls Calls from a hotel or motel Calls from a coin phone for collect third party or credit card calls The TDD operator can also Reach a number you have a problem getting Arrange credit on any misdialed numbers Report any problems with your telep...

Page 42: ... FCC requires that you notify your local telephone company when you move your phone permanently 3 Repairs may be made only by Krown Manufacturing or authorized Krown service agencies This applies at any time during or after warranty If any such unauthorized repair is performed registration connection to the telephone lines and the remainder of warranty period all become null and void 4 If your Kro...

Page 43: ...40 NOTE ...

Page 44: ...3408 Indale Rd Fort Worth TX 76116 Voice 817 738 2485 TTY TDD 817 738 8993 Fax 817 738 1970 email info krowntty com ORDERS 1 800 366 9950 www krowntty com ...