Krown 2000DX, Instruction Manual

Page 1: ...MODEL MEMORY PRINTER 2000D 2000DX 2000DLD 3rd Edition ...

Page 2: ...Printer Instructions 3rd Edition October 2003 Krown Manufacturing Inc 3408 Indale Road Fort Worth Texas 76116 voice 817 738 2485 TTY TDD 817 738 8993 fax 817 738 1970 email info krowntty com www krowntty com ...

Page 3: ...tely while you take your time and become familiar with its many unique features A Quick reference Guide is for your convenience It provides a summary of the features that your Memory Printer offer For quick reference you may also consults your Memory Printer s built in Help Menu If you have any questions that this manual does not answer feel free to call our Customer Service Department toll free a...

Page 4: ...st and leading Deaf owned manufacturer of telecommunications devices for the Deaf TDD Our headquarters are in Fort Worth Texas USA Krown Manufacturing Inc has earned an excellent reputation for providing consumers corporations health care centers governments hotels schools universities and many other organizations with outstanding value and services At Krown we Sell Rent Lease Repair Train Provide...

Page 5: ...red Message Editing a Stored Message Using the Phone Directory Clearing the Phone Directory Message Retrieval IV Direct Connect Option 19 Keyboard Dialing Auto Direct Dialing To Display and Print the Entire Phone Directory Tone Pulse Dialing Acoustic Direct Connect Mode Selection Using the Memory Printer Auto Answer Feature To Activate Remote Message Retrieval V Emergency Call 24 VI Multi Wide Pri...

Page 6: ...nging the Paper Roll 34 XII Take Your Memory Printer with you 35 XIII Technical Specifications 36 XIV Important Information 37 Taking Care of your TDD Troubleshooting XV Miscellaneous Information 38 Commonly Used TDD Abbreviations Special TDD TYY Operator Services XVI FCC Required Information 39 ...

Page 7: ...erform or set a particular feature The key must be pressed first and held while another key is pressed Controls the typing of an upper case figure show on the key only upper case letters will appear on the display Moves the cursor pointer to the left or right one character at a time for reading and changing stored messages During conversations those keys are also used to generate GA and SK Moves t...

Page 8: ...essage without having to retype the entire message Deletes the character above the cursor Used to erase the contents of an entire Memory Bank or the Phone Directory Saves everything typed into memory Also used to exit editing the Memory Banks and to hang up the line when in Direct Connect Turns the Auto Answer feature on and off Press the button to disable Timeout in auto answer mode Turns the Voi...

Page 9: ...le reading or changing a message saved in memory Used to select Pulse or Tone dial when available MP2000D MP2000D A Also move cursor for forward scrolling while reading or changing a message saved in memory Turns electronic voice ON and OFF Allows you to enter your state s relay number Dials your state s TTY Relay number You must first program this number Clears the relay number you have stored Re...

Page 10: ...F OFF PHONE P O I U Y T R E W Q F G H J K L RETURN D S A CTRL BACK SPACE 9 SHIFT B N M V C X Z SHIFT GA SK Krown Manufacturing Inc 1 Acoustic Coupler 2 AC Power Jack 3 Battery Pack 4 Dual Phone Jacks 5 Keyboard 6 Paper Cover 7 Phone Light 8 Power Light 9 Power Switch 10 Printer Switch 11 Thermal Printer 12 Visual Display 4 2 1 11 3 8 9 10 12 5 7 6 MEMORY PRINTER_ ...

Page 11: ...nto small hole at back of TDD Plug AC Adapter Charger into an electrical wall outlet Keep both ends plugged in even when machine is not being used for a telephone call Plug one end of your modular into the telephone wall jack Plug the other end into either jack on the back of your TDD The second jack can be used to connect your telephone set or signaling device to the TDD THE LIGHTS AND SWITCHES M...

Page 12: ...earing people at VOICE TDD number The TDD will also send your state s voice number so the caller will know how to contact you You must first program this Voice Relay number by using CTRL K The voice message will be repeated until your TDD conversation begins when your TDD receives signals from another TDD or you type on the key board TO ENTER RELAY VOICE MESSAGE The Memory Printer gives you one el...

Page 13: ... several minutes Then the Memory Printer will stop working When this happens you must change over to AC power to continue using your machine until you recharge the battery It is suggested that you use the Memory Printer with battery power in a regular cycle That is operate the unit on battery power until it needs recharging Then recharge the battery by plugging the TDD into the AC charger adapter ...

Page 14: ...here is a dial tone Dial the telephone number now on your telephone not on the Memory Printer If the phone is not steady nor flashing your phone extension may be in use by someone else 4 Watch the Phone Light after you dial the number If the light shows 1 SLOW FLASHING Telephone is Ringing at the number dialed 2 FAST FLASHING Line is Busy at the number dialed 3 IRREGULAR FLASHING 1 Your call canno...

Page 15: ...people have finished the conversation place your telephone handset back on the phone 5 Turn your Memory Printer OFF MAKING AN OVERSEAS CALL To place a call outside the United States or Canada you may need to change the transmission speed Baud rate at which your Memory Printer sends messages In the United States and Canada the standard rate for TDD TTY transmissions is 45 5 Baud while the internati...

Page 16: ...red messages in any other area Information on area 5 cannot be sent to another TDD TTY A phone directory with labels DA to DZ provides 26 locations of 25 characters each which can be used to store and view frequently dialed phone numbers ENTERING AND SAVING A MESSAGE To store a message you must first choose one of the numbered memory area Pressing CTRL and 5 accesses the available memory areas so ...

Page 17: ...o clear the display Asks to clear memory area or phone directory Choose area M1 for example Yes clear message You can type new message or press CTRL 9 to exit No keep the information in memory Clear the screen VIEWING A STORED MESSAGE To read a message stored in memory you must first access the memory areas Then you should type a number to tell the Memory Printer where the message is stored The ar...

Page 18: ...the arrow keys to move forward or backward in text to reach the part you want to change Whatever you type in a memory area will replace any material unless you turn on the insert mode first Accesses memory areas or phone directory Chooses area M1 for example To change an entire message Type over an existing message to replace it with new information then type CTRL and 9 to save the new information...

Page 19: ... You can store phone numbers in any of 26 memory locations Begin by typing CTRL and 5 to access the memory areas Type D to indicate that you want the directory not one of the numbered areas Then you ll be asked to pick a location in the directory The screen will first show the message TYPE NAME NO NOW then that message will disappear and the location s label will appear on the screen Accesses memo...

Page 20: ...ation in the directory After typing Y to clear the directory you can type the letter of the location in the phone directory and then enter a new phone number to be stored or you can type CTRL and 9 save to save the changes without entering new information Saves changes MESSAGE RETRIEVAL Prints all conversation and auto answer messages 18 CTRL 8 CLEAR MEM 1 5 D DIR TYPE A Z OR 0 PW or N PRINT DIR Y...

Page 21: ...sary to press the SPACE BAR or SHIFT DIAL to connect with the telephone line KEYBOARD DIALING Turn the Power Switch ON The Memory Printer will automatically change to and remain in Direct Connect when you have your TDD plugged into the telephone line PRESS TDD is now ready to dial If the TDD is not plugged into the phone line the screen will display Check the phone line and press SHIFT DIAL again ...

Page 22: ...inter provides If you intend to use the MemoryPrinter behind a PBX or a telephone system that will send a second dial tone to your phone after you have dialed the access code for outbound calling usually an 8 or a 9 the TDD will detect this secondary dial tone and dial the rest of the number automatically This features is activated by using the sign between the digits This feature may be used in k...

Page 23: ... connect mode whenever you have your TDD plugged into the phone line Otherwise it is in the acoustic mode and you must place your telephone handset in the coupler see page 11 FOLLOW ON DIALING Your Memory Printer may be used to send a credit card number or other set of numbers as may be required when making credit card calls calling computerized information systems shop at home services and so on ...

Page 24: ...er to the telephone line 2 Turn the Power Switch On Power On message such as KROWN MP2000D is displayed Selects Auto Answer mode Select the number of times you want the phone to ring before it is automatically answered by your TDD This allows your TDD to answer with both voice and a TDD message The voice message is the one selected with CTRL K see page 9 Your TDD will not store voice message only ...

Page 25: ...wer To turn Auto Answer OFF TO ACTIVATE REMOTE MESSAGE RETRIEVAL AND DELETION The Remote Message Retrieval feature lets you retrieve your messages while away from home You may also delete erase these messages after you have read them Be sure to first store a PIN in location 0 of the Phone Directory see page 17 Set your Memory Printer to Auto Answer see previous page To retrieve your messages 1 Dia...

Page 26: ...on to the 911 operator PRESS Auto dials 911 and sends out a series of TDD tones to let the 911 operator know it is a TDD call Krown Manufacturing makes no representations that the 911 service will properly respond to a TDD call V 24 EMERGENCY CALL CTRL SHIFT E ...

Page 27: ...ess C is display To select Wide Print press and hold the CTRL key and press W is displayed To select Normal Print press and hold the CTRL key and press N is displayed NOTE When the Memory Printer with the Multi Wide printing feature prints in ASCII the print will always be condensed Print The Memory Printer will remember the print width that you selected For example if you select Condensed Print a...

Page 28: ...he Memory Printer MP2000D to use when testing the printer on the machine To test the printer The test message is displayed and printed To end the test message The Multi Wide test message will now print 26 CTRL Q THE QUICK BROWN FOX CTRL 9 JUMPS OVER THE LAZY CTRL T TEST PATTERN ...

Page 29: ...ommunicate with older TDDs or with TDDs that do not have FAST TYPE in BAUDOT TDD Code 45 5 Baud ASCII CODE The ASCII feature of your MP2000D allows you to communicate with others who do not have Baudot TDDs but instead have a home computer or computer terminal connected to a modem Of course you can also communicate in ASCII with other TDD users who have ASCII TDDs You may also use your TDD to comm...

Page 30: ...te mode NO chooses Answer mode After the three selections have been made the selected modes are displayed Example If the last three questions have been answered with N the display will read 110 BAUD FULL ANS TO MAKE YOUR ASCII CALL Placing a call with your Memory Printer ASCII is done the same way as placing a call in Baudot The only difference is setting the mode to ASCII To make the call acousti...

Page 31: ...ation 1 Placing the telephone handset back on the phone or press and hold CTRL and 9 if in Direct Connect in order to hang up 2 Turn your Memory Printer OFF The machine will be set to communicate in Baudot TDD when you turn it back ON TO RECEIVE AN ASCII CALL Your Memory Printer with ASCII is set up to automatically receive calls in ASCII with 300 Baud Half Duplex and Answer modes If you have prob...

Page 32: ... relay number 6 When the Relay Operator answer the call you now may type the request to make the VCO call to the operator For example I WANT TO MAKE A VCO or HCO CALL PLEASE GA 7 When the operator is ready to receive voice he or she will ask you to start voice From now on you can use voice to communicate with the operator and the caller when receiving Baudot answer on your screen 8 To end the VCO ...

Page 33: ...e the correct two digit day Type the correct two digit month Type the correct two digit year Time and date are displayed Time and date are printed if printer is ON To display print the time and date Time and date are displayed Time and date are printed if printer is ON RETURN 9 31 PM 02 09 03 SET CLOCK Y N Y HOUR 01 12 4 MIN 00 59 Y PM Y N 4 DAY 01 31 3 MONTH 01 12 3 YEAR 02 99 3 04 24 PM 03 03 03...

Page 34: ...umber you are calling on the cell phone 5 If the other party s TDD pick up the MP2000D will display text and the conversation has been started ANSWERING A CELLULAR CALL Make sure to turn the Ringer of your cell phone to vibrate mode If your battery doesn t support this mode you may need to order a vibrate battery from your cell phone provider 1 If the cell phone vibrates you have an incoming call ...

Page 35: ...s communication link between your and the other TDD users you will get some problems sometimes by many causes Garbled Text It may be caused by lost damaged or late signals sending through the air to the receiver It happen s with any wireless call even non TDD calls and mainly caused by nature Move your TDD and wireless phone to where you can receive a strong and contact signal If you use a cordles...

Page 36: ...le in the center of the paper roll 3 Insert the new paper roll by feeding the paper into the well Be sure that paper feeds from the BOTTOM of the roll See Figure 3 4 Using the RETURN key feed the paper until it comes up behind the print head Continue feeding until the paper comes up through the paper cutting window as shown in Figure 4 5 Place the roll of paper in the paper well and replace the pl...

Page 37: ...til you recharge the battery It is suggested that you exercise the battery in your Memory Printer at least once a month That is operate the unit on battery power until it needs recharging Then recharge the battery by plugging in the AC charger adapter for 12 to 14 hours The unit must be turned OFF in order to recharge Repeat this cycle at least once a month When used regularly in this cycle at lea...

Page 38: ...nted in lowercase letters 2 1 4 wide paper Communications Baudot code 45 5 Baud 1 start bit 5 data bits 1 5 stops bits International 50 Baud speed selectable Acoustically coupled to round and rectangular handsets Memory 32 768 32K character memory 5 separate message areas Stores all conversations Power AC charger adapter Model 48DT 7 UL listed Battery Customer replaceable Ni Cad rechargeable batte...

Page 39: ...y air carry your Memory Printer as hand luggage At the security check DO NOT allow your TDD to go through X ray Ask for visual inspection DO NOT CHECK IT AS BAGGAGE TROUBLESHOOTING Q Sometimes nothing happens when my TDD is turned ON Any suggest A Be sure the telephone cord is to your LEFT Check the AC adapter charger to make sure it is properly connected to the Memory Printer Q Why won t my print...

Page 40: ... toll free TDD operator number can help you with Directory Assistance calls Credit card calls Collect calls Third party telephone calls Person to person calls Calls from a hotel or motel Calls from a coin phone for collect third party or credit card calls The TDD operator can also Reach a number you have a problem getting Arrange credit on any misdialed numbers Report any problem with your telepho...

Page 41: ...I RJI3 The FCC requires that you notify your local telephone company when you move your phone permanently 3 Repair may be made only by Krown Manufacturing or authorized Krown service agencies This applies at any time during or after warranty If any such unauthorized repair is performed registration connection to the telephone lines and the remainder of warranty period all become null and void 4 If...

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Page 43: ...3408 Indale Rd Fort Worth TX 76116 Voice 817 738 2485 TTY TDD 817 738 8993 Fax 817 738 1970 email info krowntty com ORDERS 1 800 366 9950 www krowntty com ...