21
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Problem
Possible causes
Remedies
No beer is being
dispensed.
THE SUB has been switched off. Connect the appliance to the
power supply.
THE TORP is empty.
Replace THE TORP with a new
one.
There is no TORP inside THE
SUB.
Install a TORP inside THE SUB.
THE SUB tap handle is not
correctly installed/positioned.
Install/position the tap correctly.
There is not enough pressure in
THE TORP.
Open the door and press THE
TORP backwards THE SUB. You
will then hear the pump running.
1 If the pump is working: it
means there is a problem with
THE TORP. Install a new TORP
in THE SUB.
2 If the pump is not working: it
may be defective. Contact the
KRUPS customer service.
THE SUB is
dispensing warm
beer.
THE SUB is not connected to
the mains power supply.
Connect THE SUB to the power
supply.
The door was not closed
correctly.
Close the door correctly.
The cooling system is defective. Contact the KRUPS customer
service.
There is ice in the
cooling chamber.
The room temperature is below
12°C.
Install THE SUB in an adapted
environment.
THE SUB has been working too
long with no TORP inside.
Remove the ice with a warm
sponge and load a TORP inside
the chamber.
The temperature regulation may
be defective.
Contact the KRUPS customer
service.
There is too much
foam.
The beer is not cold enough.
Wait until the temperature
indicator changes to green and
then serve the beer.
The tap handle was pulled too
slowly during the service.
Pull the handle quickly forward
as far as it will go.
KR_MACHINE A BIERE_THE SUB_NC00120880_NC00120880 27/08/13 10:35 Page21
