38
Self-diagnostics
Upon Power On and Software Control
EPO(optional)
Shut down UPS immediately
Battery
Advanced Battery Management
Noise Suppression
Complies with EN62040-2
Alarms
Audible & Visual
Line Failure, Battery Low, Overload, System Fault
Display
Status LED & LCD
Line Mode, Bypass Mode, Battery Low, Battery Bad,
Overload & UPS Fault
Reading On the LCD
Input Voltage, Input Frequency, Output Voltage, Output
Frequency, Load Percentage, Battery Voltage & Inner
Temperature
Communication Interface
USB, RS232, RS485, Parallel (optional), Coupler dry contact,
Intelligent slot, SNMP card (optional), Relay card (optional)
Environment
Operating Temperature
0
℃～
40
℃
Storage Temperature
-25
℃～
55
℃
Humidity
0
～
95% non condensing
Altitude
< 1500m.When>1500m,lower the rated power for use
Other
Dimensions
(W×D×H)mm
Standard unit
：
250×900×868
Long run unit
：
250×580×655
Weight (Kg)
125/33
180/37
181/38
Safety Conformance
CE,EN/IEC 62040-2,EN/IEC 62040-1-1
Appendix 2 Problems and Solution
In case the UPS cannot work normally, it might be wrong in installation, wiring or operation.
Please check these aspects first. If all these aspects are checked without any problem, please
consult with local agent right away and provide below information.
（
1
）
Product model name and serial number.
（
2
）
Try to describe the fault with more details, such as LCD display info, LED lights status, etc.
Read the user manual carefully, it can help a lot for using this UPS in the right way. Some FAQ
(frequently asked questions) may help you to troubleshoot your problem easily.
No.
Problem
Possible reason
Solution
1
Utility is connected but
the UPS cannot be
powered ON.
Input power supply is not
connected;
Input voltage low;
The input switch of the
UPS is not switched on.
Measure if the UPS input
voltage/frequency is within the
window.
Check if UPS input is switched on
2
Utility normal but Utility
LED does not light on,
and the UPS operates at
battery mode
The input breakers of the
UPS are not switched on;
input cable is not well
connected
Switch on the input breaker;
Make sure the input cable is well
connected.
3
The UPS does not
indicate any failure, but
output do not have
voltage
Output cable does not well
connected;
Output breaker do not
switch on
Make sure the output cable is well
connected;
Switch on the output breaker.
4
Utility LED is flashing
Utility voltage exceeds
UPS input range.
If the UPS operates at battery mode,
please pay attention to the remaining
backup time needed for your system.
5
Battery LED is flashing
but
no charge voltage and
current
Battery breaker does not
switch on, or batteries are
damaged, or battery is
reversely connected.
Battery number and
capacity are not set
correctly.
Switch on the battery breaker. If
batteries are damaged, need to
replace whole group batteries,
Connect the battery cables correctly;
Go to LCD setting of the battery
number and capacity, set the correct
data.
