013
Troubleshooting
Symptom
Reason
Solution
Speed regulating handle
malfunctions or speed
decreases
1. Low battery voltage
；
2. Loose connection in the
speed regulating handle
；
3. The spring in the speed
regulating handle is stuck or
fails.
1. Have the battery fully
charged
；
2. Re-plug and clamp the fault
part;
3. Replace for a new speed
regulating handle.
The dashboard isn't on
after power is turned on
1. Poor
contact
between
dashboard and power supply;
2. Dashboard failure or poor
contact of plug-in components.
1. Replace the dashboard or
power plug
；
2.
Replace
for
a
new
dashboard.
The scooter cannot run
normally after it is
powered on
1. Low battery'
2. Speed regulating handle
failure;
3. left/right power-cut brake
handle malfunction;
4. Controller or motor failure.
1. Have the battery fully
charged
；
2. Replace for a new speed
regulating handle
；
3. Replace for a new power-cut
brake handle;
4. Repair or replace the
controller or motor.
Short trip distance
1. Battery undercharge;
2. Low tire pressure;
3. Frequent uphill riding or
riding against wind, frequent
brake, heavy 1oad;
4. Aging or normal degradation
of li-ion battery
；
5.
Friction
in
braking
mechanism;
6. Rotating parts seized up;
7. Normal battery capacity
degradation due to low ambient
temperature;
8. Continuous riding at a high
speed.
1. Have the battery fully
charged
；
2. Pump up the tire;
3. Avoid frequent braking,
startup or heavy load;
4. Replace for a new set of
battery
；
5. Adjust the brake;
6.
Eliminate
seizing-up
phenomenon;
7. It is normal;
8. Ride at an intermediate
speed.
Battery charge failure
1. Loose connection between
the charger plug and battery
socket;
1. Replace the plug/socket;
2. Re-weld the battery cable
；
3. Repair the charger or replace
