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11 Troubleshooting
WARNING
If the below steps do not solve the problem, contact Kulzer or a local authorised Customer Service agent:
DO NOT USE
the Translux 2Wave and
DO NOT ATTEMPT
to service the unit as it may cause serious injury.
If the device does not seem to be working properly, read this user manual again and then check the
following table:
PROBLEM
POSSIBLE CAUSE
REMEDY
The charging unit does not power on.
The GREEN LED
on the
charging unit is switched off .
The input power supply is not connected
to electrical supply outlet and / or to the
charging unit power socket.
Make sure that the input power supply
is securely connected to electrical
supply outlet and to the charging unit
power socket.
Power outlet carries no voltage.
Use a diff erent power outlet.
The interchangeable adapter is not
properly inserted into the input power
supply casing.
Carefully read paragraph 5.2 of this user
manual.
The power cable of the input power
supply is damaged.
Replace the input power supply with a
new one. (The input power supply and
its cord cannot be separated from each
other.)
The input power supply is defective.
Replace the input power supply with
a new one.
The charging unit is defective.
Contact Kulzer or local authorised
Customer Service agent.
The charging unit contacts are short-
circuited.
Eliminate the cause of short circuit.
If the short circuit condition persists,
replace the charging unit contacts with
new ones.
Make reference to paragraph 8.6.2.
Hand piece NOT inserted into the
charging unit.
The light emission does not start
when the “
STAND-BY
” button
is pressed and no information
appears on the hand piece’s display.
Hand piece without battery.
Insert the battery into the hand piece
(see paragraph 5.3).
Hand piece in “
Sleep Mode
”.
Press the “
STAND-BY
”
button to bring
the hand piece out of the “
Sleep Mode
”.
NOTE: Memory Function
Terminate the “
Sleep Mode
” in the
hand piece and the display will return
to the latest setting used.
Make reference to paragraph 6.4.
Empty battery.
There is not enough charge in the battery
to turn on the hand piece and display.
Place the hand piece in the charging
unit and re-charge the battery
(see paragraph 5.5).
Electronics malfunction.
Contact Kulzer or local authorised
Customer Service agent.
Defective battery.
To verify if the battery is defective, place
the hand piece in the charging unit.
A “
prequalifi cation sequence
” starts in
which Translux 2Wave micro-processor
checks the battery status.
This prequalifi cation sequence can last
up to max. 30 minutes. If, during this
check sequence, a “
beep
” signal is
emitted every second for a period of
30 seconds and the frame of the battery
icon (without internal black bars) blinks,
the battery is detected to be defective.
Replace the battery with a new one
(see paragraph 5.3).
“
2 beeps
” are emitted at the end of
the exposure cycle and the battery
icon on the display appears empty.
Low battery charge.
The “
2 beeps
” signal that the residual
charge level of the battery is adequate
only for a few subsequent exposure
cycles.
Place the hand piece in the charging
unit and re-charge the battery
(see paragraph 5.5).
1707_11667_GBA_Translux_2Wave_EU_NENA.indb GB23
1707_11667_GBA_Translux_2Wave_EU_NENA.indb GB23
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07.09.17 16:22
