Problem
Possible cause
Solution
The IntensiveCooling func‐
tion is switched on.
Refer to "IntensiveCooling
function".
The compressor does not
start immediately after
pressing the ,IntensiveCool‐
ing or after changing the
temperature.
This is normal, no error has
occurred.
The compressor starts after
a period of time.
Water flows on the rear plate
of the refrigerator.
During the automatic de‐
frosting process, frost melts
on the rear plate.
This is correct.
Water flows into the refriger‐
ator.
The water outlet is clogged.
Clean the water outlet.
Food products prevent that
water flows into the water
collector.
Make sure that food prod‐
ucts do not touch the rear
plate.
Water flows on the floor.
The melting water outlet is
not connected to the evapo‐
rative tray above the com‐
pressor.
Attach the melting water out‐
let to the evaporative tray.
Temperature cannot be set.
The IntensiveCooling func‐
tion is switched on.
Switch off IntensiveCooling
manually, or wait until the
function resets automatically
to set the temperature. Re‐
fer to "IntensiveCooling
function".
The temperature in the ap‐
pliance is too low/too high.
The temperature regulator is
not set correctly.
Set a higher/lower tempera‐
ture.
The door is not closed cor‐
rectly.
Refer to "Closing the door".
The food products' tempera‐
ture is too high.
Let the food products tem‐
perature decrease to room
temperature before storage.
Many food products are
stored at the same time.
Store less food products at
the same time.
The door has been opened
often.
Open the door only if neces‐
sary.
The IntensiveCooling func‐
tion is switched on.
Refer to "IntensiveCooling
function".
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