Cleaning Solutions:
Chlorine based cleaning solutions
will
corrode
aluminum. If using a bleach or
Chlorinated cleaner, be sure to rinse
thoroughly. Corrosion of rails and corner
brackets due to caustic cleaners is not
covered under
Kuranda’s “Chewproof”
Guarantee.
Turn bed over and fully tighten all screws
and nuts.
Leg Set Screws:
Periodically check leg screws so that
they do not come out and create an
ingestion hazard.
6
Kuranda Dog Bed Guarantees:
We guarantee the structural integrity of the
frame and fabric of our dog beds for a period
of one year from date of purchase. As such
Kuranda will replace fabrics and frame parts,
including legs and corner fittings, at no charge.
Individual dog owners
We will replace frame
parts and fabric damaged by purchaser’s dog
to the point of not being useable at no charge
for a period of one year from date of purchase.
This warranty includes chewing of legs and
corner fittings. Multiple fabric replacements will
be handled on a case by case basis.
Boarding kennels, veterinary hospitals,
shelters, trainers, and breeders
We will
replace frame parts damaged by client dogs to
the point of not being useable at no charge for
a period of one year from date of purchase.
This warranty includes chewing of legs and
corner fittings. We will replace at no charge
Cordura nylon and 40 oz solid vinyl fabrics for
a period of 1 year from date of purchase. We
will handle Textilene vinyl weave replacements
on a case by case basis.
Comments or Questions? Call Kuranda @ +31 (0) 88 5872632 or info@kuranda.eu
Need to make a Return?
Returns are accepted in good condition within 14 days of
purchase. The shipping cost to return the product is the
responsibility of the customer unless due to manufacturer
defect. Please include your name, order number, and
reason for return. This will allow us to properly credit
your account upon receipt. Refunds are issued in the
original form of payment for the cost of the product only.
Once processed, a credit notification will be sent by
email.
Need to make an Exchange?
Call us at +31 (0)88-KURANDA to place your new order
and we will waive the shipping charges on the new item.
The shipping cost to return the original product is the
responsibility of the customer. Once we receive your
return, a refund will be issued in the original form of
payment for the cost of the product only. Want to return
the product first? We can apply the return as store credit
towards your new purchase. Please call customer
service to make this arrangement.
Send your return using the shipper of your choice to:
Kuranda Europe
Street: Installatieweg 6
Zipp: 8263 BS
City: Kampen
Country : The Netherlands
Kuranda Europe (returns)
Wetterkant 10
8401 GC Gorredijk
Netherlands
