17
16
PROBLEM
SOLUTION
When motor does not work
Check that the unit is plugged in correctly and your
outlet has power.
When the auger stops during use
Unplug and disassemble juicer to check to see any-
thing is clogged in the auger.
The auger is grinding/wearing
Avoid running the juicer for long periods empty.
The strainer does not separate the juice
Adding ingredients too fast into the chute may clog
the strainer. Use the reverse button to unclog the food
and disassemble the unit to clean the strainer before
further use.
Amount of juice is less than normal
Juice production depends on how fresh the produce
is. Older produce tends to dry out and will yield less
juice. Increase yield with older produce by soaking it
water before juicing.
Juicer is yielding wet pulp
Combine produce with low fi ber, like carrot, with high
fi ber, like kale, to decrease the moisture content of the
pulp and increase juice yield. Try to avoid using the
pusher
Part of the drum cap is blocked during juicing
This means that pulp is clogged in the drum cap. To
solve this, juice food with high fi ber to unclog the pulp.
When juicing grapes, the skin is not ejected
Use the mincing nozzle for better results. The grape
skin may clog the strainer, so insert one or two pieces
of carrot to unclog during operation.
Juice is not being produced and pulp is backing up
Adding too much ingredients at once can cause this
problem. Stop adding produce and cycle the opera-
tion between 'FORWARD', 'STOP', and 'REVERSE' several
times to unclog. Add food more slowly to prevent this
problem.
Poor results when making noodles
Make sure the dough is not too watery. Also try oiling
the auger.
Rice is not grinding well
There should be no moisture in the rice and it has to be
completely dry in order to work well. For best results
use a blender instead like our Kuvings Hybrid Blender
Product
Juice Extractor
Model No.
NJE-3520U, NJE-3530U, NJE-3540U
NJE-3570U, NJE-3580U, NJE-3590U
Voltage
AC120V, 60Hz
Power Consumption
170W
Screw Speed
80RPM
Motor
Single Phase Induction
Continuous Running Time
30min MAX
Product Size
(L) 308mm X (H) 240mm X (W) 164mm
*Specifi cations or features subject to change at any time without notice.
Troubleshooting
Product specifi cations
