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Troubleshooting

The motor does not work
Check:

–  The wiring of the motor.
–  The power supply specifications.
–   The heat generated (wait for the motor to cool  

down – this can take up to 20 min.).

The equipment stops too soon
Check:

–  The crown is properly fitted to the roll.
–  The end-limits of the motor are properly adjusted.

The equipment is noisy
Check that:

–  The wheel and the crown are well adapted to the tube.
–   The mechanical plays between motor, accessories,  

tube and end of roll are reduced as much as possible.

–  The wheel is properly fixed to the tube.
–   The equipment is not constrained in the cassette/between  

the brackets.

–   The length of the notch is adapted to the motor hook 

or to the used crown.

–  There is no debris in your tube.
–  The power supply is within the specification.
–   The temperature of the environment conforms with  

the recommended operating temperature.

Environment

Damaged electrical products and batteries should not be
disposed of with normal household waste. They should be
dropped in specially provided containers or at an authorized
organization that will ensure they are recycled.

Summary of Contents for Sonesse 40 I/O

Page 1: ...Motor guide Sonesse 40 I O RTS and WT ...

Page 2: ...Contents 1 Sonesse 40 I O and Sonesse 40 RTS 2 Sonesse 40 WT ...

Page 3: ...ages and electrical frequencies Sonesse 40 RTS RTS Radio Technology Somfy The Sonesse 40 RTS motors are one way communication solutions With a Situo RTS remote or a Smoove Origin RTS wall panel you can easily control the position of the blinds Sonesse 40 I O I O Homecontrol The Sonesse 40 io motor exchanges information between control units and automated systems enabling feedback in real time thus...

Page 4: ... motor is now in programming mode On the extra remote control briefly press the programming button The blind jogs and the extra remote control is now programmed for or deleted from the motor UP MY DOWN Programming button Programming button 3 Earth N A Green N A Sonesse 40 RTS is made for interior applications including roller blinds and is designed to operate quietly Technical data Power supply 23...

Page 5: ... adjust the position using the UP or DOWN buttons Hold down the MY and UP buttons simultaneously and release them when the blind begins to move The lower limit is set and the blind will move up and stop at the upper limit To confirm both limits press and hold the MY button until the blind jogs The blind jogs and the remote control is programmed for the upper and lower limits The end limits and the...

Page 6: ... of the control The heat generated wait for the motor to cool down this can take up to 20 min The remote control does not work The battery may need to be replaced Please contact your local sales team or customer service on 45 8953 1866 The equipment stops too soon Check The crown is properly fitted to the roll The end limits of the motor are properly adjusted The equipment is noisy Check that The ...

Page 7: ...p the shade press the STOP button on the control point Adjusting the upper and lower limits The upper and lower limits have been pre set before delivery but can be adjusted if necessary They can be set in any order To adjust the upper limit press the UP button on the control point to raise the shade and turn the corresponding adjustment screw to set the upper limit To adjust the lower limit press ...

Page 8: ...ries tube and end of roll are reduced as much as possible The wheel is properly fixed to the tube The equipment is not constrained in the cassette between the brackets The length of the notch is adapted to the motor hook or to the used crown There is no debris in your tube The power supply is within the specification The temperature of the environment conforms with the recommended operating temper...

Page 9: ......

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