54-0287
9.7
Troubleshooting
Audio/Video System Not Set Up Properly
If satellite programming is not displayed on your TV,
you may have the wrong input selected on your
audio/video system. Try switching to another input
(for example, VIDEO 1 or VIDEO 2; AUX1, AUX2, or
A/V) whichever input is assigned to the satellite
receiver. In addition, ensure that the audio/video
system is powered on.
System Locked by Passcode
If you can only access Family list channels, and the
lock icon (
) appears under the date/time, the
system has been locked with a passcode. For details
on unlocking the system, see
Section 7-1, “Locking &
Unlocking the System,” on page 7.3.
Favorite Channel List Active
If a favorite channel list is active, only channels set up
in that list are accessible. Press the remote control’s
FAV button to cycle through the lists. See
Section 6-1,
“Using Favorite Channel Lists,” on page 6.3
for details.
Remote Control Not Programmed
If you cannot operate a component with the remote
control, first ensure that the associated component
button (DVD, VCR, AUX, or TV) is selected. If the
correct button is selected, you need to program the
remote control to operate the component. See
Section 3-3, “Programming the Remote Control to Operate
Other Components,” on page 3.10
for details.
Program Guide Load Interrupted
If the program guide load is interrupted at startup,
certain channels may not be viewable temporarily.
Guide load interruptions could occur as a result of
satellite blockage
(see “Satellite Signal Blocked” on
page 9.5)
. The missing channels will eventually be
restored as the receiver completes the program guide
download during normal operation.
If the Family list does not have any
channels assigned to it,
NO
channels can
be viewed without first unlocking the
system.
