4
Maintenance
The following sections provide details on preventive
maintenance and field replaceable units and parts for the
TracVision 4 antenna unit.
4.1
Warranty/Service Information
KVH Industries, Inc. warrants TracVision 4 against defects in
materials and workmanship for a period of two years and labor
for a period of one year from the date of original retail purchase
by the original purchaser. Labor is only warrantied if the
TracVision 4 was installed by an authorized KVH
dealer/installer. It is the customer’s responsibility to verify the
date of purchase by returning the warranty card included with
the product to KVH within 30 days of purchase, or by providing
a copy of a dated sales receipt for the KVH product under
warranty with the warranty claim. If this date cannot be verified,
the warranty period will begin 30 days after the date of
manufacture of the original product purchased.
For additional information on KVH warranty, repair, and liability
policies, please refer to the complete warranty statement
provided at the conclusion of this manual.
4.2
Preventive Maintenance
TracVision 4 requires minimal preventive maintenance. The
following routine housekeeping chores are sufficient to maintain
peak performance.
Monthly
Wash the exterior of the radome and baseplate assembly with
fresh water to remove salt deposits; a mild detergent may be
added to remove grime.
•
Use caution when spraying the radome directly
with high-pressure water from a hose.
•
Do not apply abrasive cleaners or volatile solvents
such as acetone to the ABS radome.
4-1
Maintenance
54-0150 Rev. E
The serial number for your
TracVision 4 will be required during
any service or calls. You will find the
serial number inside the front cover
of the TracVision 4 User’s Guide.
