KVH Industries TracVision L2, Owner'S Manual

Page 1: ...Satellite Television KVH TracVision L2 owner s manual Installation Instructions User s Guide Technical Manual A Guide to TracVision L2...

Page 2: ...54 0195 A protective cover has been added to the switchplate to guard against damaging electrostatic discharges ESD which may occur during installation 2 3 Connecting System Components Figure 2 11 and...

Page 3: ...2 54 0195 Addendum to Rev A Appendix C Switchplate Template 2 5 2...

Page 4: ...RJ11 handset cable 1 32 0724 25 Clam shell ventilator 1 19 0230 6 x 3 4 thread forming screws 5 14 0298 12 1 4 20 x 5 8 hex screws 4 14 0250 10 1 4 flat washers 4 14 0251 3 8 hole plugs 2 19 0282 06 2...

Page 5: ...manual please e mail them to manuals kvh com Your input is greatly appreciated A helpful tip that either directs you to a related area within the manual or offers suggestions on getting the highest qu...

Page 6: ...Inc DIRECTV is an official trademark of DIRECTV a unit of GM Hughes Electronics Corporation DISH Network is an official trademark of EchoStar Communications Corporation ExpressVu is a property of Bell...

Page 7: ...itchplate 2 9 2 3 2 Connecting the Antenna to the IRD 2 9 2 3 3 Sealing the Cable Access Hole 2 11 2 3 4 Connecting the Switchplate to the IRD 2 11 2 3 5 Connecting the Switchplate to Vehicle Power 2...

Page 8: ...1 5 Vehicle Turning During Startup 4 3 4 1 6 Incorrect or Loose RF Connectors 4 3 4 1 7 Type of Multiswitch Used 4 3 4 2 IRD Troubleshooting 4 4 4 2 1 IRD Wiring 4 4 4 2 2 AC Power Fluctuating 4 4 4 2...

Page 9: ...ositioning Commands F 2 F 3 Operational Commands F 3 F 4 Target and Signal Commands F 4 List of Figures Figure 1 1 TracVision L2 System Configuration 1 1 Figure 2 1 Antenna Blockage 2 3 Figure 2 2 Max...

Page 10: ...Might Block the Satellite Signals 3 1 Figure 3 2 Switchplate Front Panel 3 2 Figure 4 1 Switchplate Maintenance Port 4 6 Figure 4 2 PC Data Cable DB9 Connector 4 6 Figure 5 1 Antenna PCB and Rotating...

Page 11: ...ng Matrix 4 1 Table 5 1 Field Replaceable Units 5 2 Table A 1 TracVision L2 System Specifications A 1 Table F 1 System Commands F 1 Table F 2 Manual Positioning Commands F 2 Table F 3 Operational Comm...

Page 12: ...racVision L2 System Overview A complete satellite TV system includes the TracVision L2 connected to an integrated receiver decoder IRD and a television set A desktop or laptop computer is used to cond...

Page 13: ...he IRD to the antenna unit and messages can be received from the antenna unit for display on the television screen The IRD also provides the interface for the user to activate authorization for recept...

Page 14: ...new TracVision L2 and receive satellite TV you will need to provide purchase the following Television Appropriate IRD for your selected satellite TV service 1 3 Introduction 54 0195 Rev A You can pur...

Page 15: ...for details Silicone sealant or RTV 7 16 open end wrench Adhesive suitable for specific roof construction and materials e g Liquid Nails Rivet gun and 3 16 rivets or other fastener suitable for speci...

Page 16: ...n the kitpack Part Qty KVH Part No Switchplate Assembly 1 02 1236 01 Tie wraps 5 22 0013 RJ11 Handset Cable 1 32 0724 25 Clam Shell Ventilator 1 19 0230 6 x 3 4 Thread forming Screws 5 14 0298 12 1 4...

Page 17: ...ls Consider the location of the antenna relative to the location of any equipment or necessary wiring within the vehicle Be sure to mount the antenna on a horizontal surface with a minimum roof or oth...

Page 18: ...e connectors 5 Using the 4 mounting plates and each set of 5 holes as templates drill 20 3 16 holes through the roof of the vehicle 6 Set aside the antenna unit and clean the roof s surface to remove...

Page 19: ...to front Angle of Hole relative to front Figure 2 5 Baseplate Connectors Facing Front of Vehicle Recommended Drain Hole Locations You MUST drill out the drain holes as indicated to ensure that any mo...

Page 20: ...otating Plate Shipping Restraint Rotating Plate Shipping Restraint Forward Shipping Restraint for LNB Bracket Figure 2 7 TracVision L2 Shipping Restraints Top View Installed for Shipping Do not discar...

Page 21: ...rs removed in Step 9 15 Drill the cable access hole marked in Step 4 in the vehicle s roof Forward Shipping Restraint Rotating Plate Shipping Restraint Rotating Plate Shipping Restraint Figure 2 10 Tr...

Page 22: ...t to the antenna unit 2 Once you ve decided on a suitable location create a panel cutout in the mounting surface Figure 2 11 illustrates the mounting dimensions and a full size template has been provi...

Page 23: ...2 12 Once the cable is securely connected loosen the sealing nut at the base of the RF1 connector and tighten it onto the end of the RF cable 3 Connect the other end of the RF cable to the IRD s SATE...

Page 24: ...s Mount the multiswitch unit in accordance with the manufacturer s instruction sheet 1 Connect the RF cable tagged RF1 to the multiswitch input labeled LNB RHCP 13V 2 Connect a second RF cable to the...

Page 25: ...llows a compatible DIRECTV IRD to communicate with the antenna for automatic satellite selection Without this data connection you will need to manually select the satellite using the switchplate s SAT...

Page 26: ...her end should be connected to a suitable ground ideally the ground connector on the switchplate see Figure 2 13 2 3 7 Installing the Switchplate After completing the switchplate wiring you need to in...

Page 27: ...Out the System Using an IRD Data Connection Turn on the IRD and press the switchplate s POWER button to power up the TracVision L2 system Observe messages on your TV screen to verify proper operation...

Page 28: ...Differences among IRD low speed data ports may result in different message formats and some messages may not be displayed on the television screen DIRECTV messages you may see are listed in Table 2 4...

Page 29: ...1 Connect one end of a PC data cable to the maintenance port connector located on the rear of the switchplate see Figure 2 16 To access this connector you may need to remove the switchplate from the m...

Page 30: ...In some campground locations dense foliage will block the satellite signal In these situations a remote portable antenna may be the only solution to satellite signal reception The wiring option for t...

Page 31: ...te television service manual to check the viable coverage area For your convenience KVH provides links to several web sites that offer satellite coverage information Simply go to our web site at www k...

Page 32: ...the Status indicator flashes slowly 1 2 times per second 3 Once the antenna finds and starts tracking a satellite the Status indicator comes on solid 4 If your TV does not show a clear picture the ant...

Page 33: ...the switchplate s SAT SELECT button 2 The Status indicator flashes while the antenna searches for a satellite signal Once the antenna finds and starts tracking a satellite the Status indicator stops...

Page 34: ...if you change to a channel that is located on the other satellite you will need to use the switchplate s SAT SELECT switch to select the second satellite Further if you then need to switch back to th...

Page 35: ...he satellite s peak signal The signal strength is then fed back to the control circuits to keep coming back to the direction of the strongest signal If the satellite signal is lost while the system is...

Page 36: ...st X X X X System works at rest but not on the move X X S a t e l l i t e c o v e r a g e i s s u e S e c t i o n 4 1 4 I R D w i r i n g S e c t i o n 4 2 1 L N B a s s e m b l y f a u l t y S e c t...

Page 37: ...p of the radome While this moisture will usually be dispersed when the vehicle is in motion it can disrupt the signal while the vehicle is at rest This issue can be minimized with two approaches 1 Usi...

Page 38: ...either motionless or travelling in a straight line for the 60 seconds immediately following power up 4 1 6 Incorrect or Loose RF Connectors As part of preventive maintenance described in Section 5 Ma...

Page 39: ...Wait at least 10 seconds before restoring power first to the IRD and then to the antenna 4 2 3 No IRD Data Connection To view status messages your TracVision antenna must be connected to the IRD s low...

Page 40: ...rect antenna unit to IRD wiring procedures and diagrams After verifying the connection cycle the power off and on and review the startup test results Test Result UNKNOWN In the instance of a result of...

Page 41: ...tic readouts The diagnostics procedure requires terminal emulation software such as PROCOMM or Windows Terminal or Hyperterminal Use the settings appropriate to your application 1 Connect one end of a...

Page 42: ...TracVision L2 system and allow the system to complete full initialization Data should be scrolling on the PC display to identify any system problems detected If no data is seen recheck your connection...

Page 43: ...or contact KVH directly 5 2 Preventive Maintenance TracVision L2 requires minimal preventive maintenance The following tasks are sufficient to maintain peak performance Monthly Wash the exterior of t...

Page 44: ...d are listed in Table 5 1 These parts may be obtained from any KVH authorized dealer installer Part Name Part Number Radome Assembly 02 0953 08 Baseplate Assembly 02 1198 01 Data Power Cable 32 0730 2...

Page 45: ...d Screws PCB Rotating Plate 3 15 amp Fuse Always lift the antenna unit by the gray baseplate never by the radome or any portion of the antenna assembly Figure 5 1 Antenna PCB and Rotating Plate Antenn...

Page 46: ...Nuts and Washers Antenna Gyro Antenna Gyro Cable Reflector Bracket Wing Screw and Washer LNB Clamp LNB Antenna Gyro Gasket Figure 5 3 Antenna Assembly Azimuth Motor PCB Antenna Gyro Cable Cable Clamp...

Page 47: ...r flanges 5 Remove the PCB cover To get the necessary clearance rotate the linear actuator up 90 while lifting the PCB cover Fig 5 5 6 Remove all cable connectors from the PCB Figure 5 6 on the follow...

Page 48: ...oval and replacement of the antenna gyro assembly it will be necessary to calibrate the gyro and restart the system Directions for removal replacement and calibration follow 1 Using needle nose pliers...

Page 49: ...ocedure Antenna Gyro Calibration 1 Connect a PC to the communications port as described in Section 4 4 Computer Diagnostics 2 Type HALT cr cr indicates a carriage return ENTER key while the system is...

Page 50: ...key to put the system into Idle Mode 4 Type DEBUGON cr to put the system into Debug Mode 5 Type FINDSAT cr to begin the automatic signal peaking process Wait until the antenna peaks the satellite sign...

Page 51: ...An example of the message sequence and format is as follows Averaging Background Noise Average Noise Level 750 Noise Threshold 1450 11 Wait for the system to search for find the satellite enter Track...

Page 52: ...estraint 4 Secure the forward restraint and bracket by wrapping two tie wraps around the bend in the forward restraint and the antenna bracket at the end of the LNB bracket 5 Place the entire antenna...

Page 53: ...ual Output Tracking Better than 30 sec Maintenance Port 9600 bps 8 N 1 EIA RS232 Pointing System Elevation Range 15 to 75 Azimuth Range 720 Position Repeatability 0 1 Environmental Operating Temperatu...

Page 54: ...Appendix B Comprehensive TracVision L2 System Wiring Diagram The wiring diagram is presented on the following page B 1 Comprehensive TracVision L2 System Wiring Diagram 54 0195 Rev A...

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Page 56: ...Appendix C Switchplate Template C 1 Switchplate Template 54 0195 Rev A 1 85 2 35...

Page 57: ...he IRD the remote control and the command screens Manual Satellite Acquisition and IRD Activation 1 Turn on the TV and EchoStar IRD 2 Using the EchoStar remote press MENU The Main Menu will come up on...

Page 58: ...azimuth in 1 increments for maximum signal strength 16 Fine tune elevation in 1 increments for maximum signal strength 17 Once the satellite is found turn the EchoStar IRD off using the power button...

Page 59: ...sequences can be recorded using the data port and a PC E 1 System Connected to IRD Data Standard Startup Sequence PGM KVH TracVision L2 Rev X Version X XX Serial number XXXXXXXX Limit Switch Test Lim...

Page 60: ...tatus PASS PASS is expected Initializing IRD IRD STATUS PASS DSS PASS is expected with successful IRD identification Saved Sat Pos EL 33 3 Initializing Rate Bias POS 360 0 33 9 2625 VEL_INDEX Az 1996...

Page 61: ...5 VEL_INDEX Az 1996 El 2182 Expected range is 1700 2300 RATE BIAS PASS Az El values above are within valid ranges Averaging Background Noise POS 45 0 26 3 762 POS 62 1 20 0 1111 POS 223 5 20 0 1082 Av...

Page 62: ...48 8 23 8 1965 Signal Peaked AZ 348 77 EL 23 23 RF 2004 Tracking Satellite POS 348 8 23 3 2100 POS 348 8 23 3 1840 Saved Sat Pos AZ 348 76 EL 23 29 POS 348 8 23 3 2190 POS 348 8 23 3 2010 Instant On S...

Page 63: ...MPG IRD Type Send MPG OSD On Switch Back to Echostar IRD Type IRD STATUS FAIL None Saved Sat Pos EL 22 5 Initializing Rate Bias POS 360 0 33 9 2625 VEL_INDEX Az 1996 El 2182 Expected range is 1700 230...

Page 64: ...the command is responded to with an echo that is if you type ZAP for example and press ENTER the response will be the command you have entered i e ZAP For other commands the response is specific for e...

Page 65: ...red azimuth angle of the mechanism relative to vehicle reference or baseplate fwd 000 359 9 vehicle referenced Response echoes the command mechanism moves at a fixed velocity Elevation Angle Function...

Page 66: ...2 Argument none Response echoes the command F 3 Operational Commands Idle Mode Function halts active tracking and conical scan then enters idle mode Command HALT Argument none Response echoes the comm...

Page 67: ...mmand SIGLEVEL Argument none Response Signal Strength XXXX Report IRD Signal Quality Function reports the signal strength from the IRD it uses the last received signal quality and initiates a new sign...

Page 68: ...tries Please call our Technical Support Department at 401 847 3327 or send an e mail to techs kvh com to obtain the RMA number Write the number in large clear characters on the outside of the box To a...

Page 69: ...c 50 Enterprise Center Middletown RI 02842 U S A Phone 1 401 847 3327 Fax 1 401 849 0045 E mail info kvh com Internet www kvh com KVH and TracVision are registered trademarks of KVH Industries Inc TVL...