KVH Industries tracvision tv8, Installation Manual

Page 1: ...TracVision TV8 Installation Guide ...

Page 2: ...system To find a technician near you visit www kvh com wheretogetservice Technical Support If you need technical assistance please contact KVH Technical Support 1 Inspect Parts and Get Tools 3 2 Plan the Antenna Installation 4 3 Plan the TV Hub Installation 6 4 Prepare the Antenna Site 7 5 Prepare the RF Cables 8 6 Wire the Antenna 9 7 Remove the Shipping Restraints 11 8 Mount the Antenna 12 9 Mou...

Page 3: ...ned KVH certified technician If you are a KVH certified technician you still must contact KVH Technical Support prior to conducting any repairs or modifications to the equipment WARNING Risk of Explosion Do not operate the TV Hub or any other electrical device in an environment where flammable gases vapors or dusts are present In addition do not operate the TV Hub in an environment with a temperat...

Page 4: ...one sealant or equivalent Satellite TV receiver s DVRs for your desired service see Figure 2 Wi Fi enabled laptop PC with the latest TracVision software and satellite library downloaded from the KVH Partner Portal www kvh com partners or Apple iOS or Android smartphone tablet with the latest downloads via the TracVision TV RV mobile app Always lift the antenna by the baseplate and never by the rad...

Page 5: ...RF energy within an elevation range of 15º to 15º see Figure 4 Therefore mount the antenna outside of this elevation range and at least 3 ft 1 m away from the radar Be sure to follow the guidelines below Damage caused by an improper installation is not covered under KVH warranty IMPORTANT Mast Vessel Platform 15 to 80 Look Angle Blocked Figure 3 Blockage from Obstruction Figure 4 Distance from Rad...

Page 6: ...e to the intersection of the vessel s fore and aft centerline and midships Be sure to mount the antenna near enough to the TV Hub to allow you to connect the 100 ft 30 m coax cable between them while still maintaining sufficient slack in the cable NOTE For RF1 you must use an RG 11 cable If you need to use a longer cable use a RG 11 75 cable that does not exceed 200 ft 60 m in length see Prepare t...

Page 7: ...tical mount to accommodate connecting the cables and making service loops within the proper bend radius If you plan to use the TV Hub s Wi Fi connections ensure the TV Hub mounting location provides adequate Wi Fi reception If you plan to connect the TV Hub to the vessel s onboard local area network LAN choose a location near an available Ethernet port NOTE A template showing the exact locations o...

Page 8: ...ou marked in step b Later you will insert four M10 bolts through these holes to secure the antenna to the mounting surface d Mark a location for the cable access hole either in the center of the antenna mounting hole pattern or in an area aft of the antenna Smooth the edges of the hole to protect the cable s Later you will route the RF cable s through this hole and into the vessel e Drill the cabl...

Page 9: ...35 mm 0 5 12 7 mm 0 064 1 63 mm dia Figure 9 RF Cable Requirements You must use a RG 11 cable to connect RF1 IMPORTANT Do not reuse old RF cables from a previous antenna installation The RF1 cable between the TV Hub and the antenna carries not only satellite signal but power and data as well Therefore the integrity and reliability of this cable is critically important RF cables must be rated for 7...

Page 10: ...to the entire space within the connector see Figure 11 h Make sure the RF cable is hand tightened all the way into the connector Then tighten it with a 7 16 torque wrench to 20 in lbs or a 7 16 wrench for 1 4 turn i Wipe off any excess grease from the outside of the connector CAUTION Observe the safe handling instructions in the Material Safety Data Sheet MSDS provided with the silicone grease If ...

Page 11: ...g block and receiver s k Seal the RF cable connections with silicone sealant or equivalent l Place the rear logo plate over the cable s so each cable exits the proper opening see Figure 12 Using six M4 screws attach the logo plate to the baseplate m Weatherproof and seal the cable access hole as required Figure 12 Rear Logo Plate Installed M4 screw x6 Continued Wire the Antenna 6 ...

Page 12: ...o tie wraps securing the reflector to the antenna frame see Figure 14 To unfasten the tie wraps release the tab with a flat head screwdriver c Unfasten the two tie wraps securing the antenna frame to the baseplate see Figure 14 d Save the tie wraps for future use preferably in the Welcome Kit The customer will need to reinstall them if he she needs to relocate or reship the antenna Figure 13 Remov...

Page 13: ...and to ensure the mounting bolts do not impede the rotation of the antenna f Reinstall the radome onto the antenna Secure in place with the eight 10 32 screws you removed on page 11 Hide and protect the screws with the supplied plastic screw caps CAUTION Be sure to observe the safe handling instructions in the Material Safety Data Sheet MSDS provided with the anti seize lubricant F O R W A R D Fig...

Page 14: ...ize gap to leave e Repeat step d for the other keyhole f Peel off the backing on the adhesive backed washer supplied in kit and place it over the mounting tab hole see Figure 17 g Align the wide part of the TV Hub s keyholes as shown in Figure 18 over the screws then slide downwards to secure the screws into the narrow part of the keyholes h Press the rear mounting tab of the TV Hub onto the adhes...

Page 15: ... cable until it is all the way into the Antenna jack Then tighten it with a 7 16 torque wrench set to 15 in lbs or a 7 16 wrench 1 8 turn d Wipe off any excess grease from the outside of the connector Deck Antenna To antenna only supplies 42 VDC RF1 Figure 19 TV Hub Antenna Connection Do not connect anything other than the antenna s RF1 cable to the Antenna jack The Antenna jack has 42 VDC on it w...

Page 16: ...ons Follow the steps in the applicable section below to wire the receivers Then connect the receiver s to the customer s television s Linear page 16 DIRECTV SWM page 18 DIRECTV Non SWM page 20 DIRECTV Latin America page 21 Tri Americas page 22 DISH Network Bell TV page 23 TV Hub A DIRECTV U S Non SWM Receivers DISH Network Bell TV and Linear Receivers DIRECTV U S SWM Receivers Figure 20 TV Hub A R...

Page 17: ...of the RF1 cable from the antenna to the Antenna jack on the TV Hub d Connect any other RF cables from the antenna RF2 RF3 and RF4 to the Satellite In jack on each additional receiver see Figure 23 Figure 22 Wiring 1 Linear Receiver TV Hub Antenna Receiver AC Power Satellite In Receiver RF1 TV Hub Antenna Receiver AC Power Satellite In Receiver RF1 Receiver AC Power Satellite In Receiver AC Power ...

Page 18: ...and Grounding Requirements on page 25 c Connect the other end of the RF1 cable from the antenna to the Antenna jack on the TV Hub d Connect the RF2 RF3 and RF4 cables to the multiswitch as shown in Figure 24 e Connect each multiswitch output to the Satellite In jack on each receiver f Terminate any unused outputs on the multiswitch with 75 terminators and verify all connections are tight Figure 24...

Page 19: ... splitter with the supplied 75 terminators and verify all connections are tight Figure 25 Wiring 1 DIRECTV SWM Receiver TV Hub AC Power SWM Receiver Satellite In Antenna RF1 SWM Figure 26 Wiring a DIRECTV SWM Splitter TV Hub SWM R AUDIO OUT L Pr Pb Y VIDEO OUT S VIDEO OUT DIGITAL AUDIO OUT ETHERNET SATELLITE IN 1 IR RECEIVE SATA HDMI PHONE JACK POWER INPUT USB COMPONENT VIDEO OUT Genie DVR Genie C...

Page 20: ... Block Splitter Secondary Primary Secondary Primary SWM Power Inserter SWM 8 Module SWM1 PWR AC Power SWM Receiver DVR Satellite In Connect any combination of SWM receivers DVRs that add up to 8 or fewer tuners at the SWM splitter SWM Splitter Terminate unused outputs Supports up to 8 tuners Each SWM receiver 1 tuner Each SWM DVR 2 tuners IRD Legacy 2 Legacy 1 If you need to receive local channels...

Page 21: ...k splitter to the 18V jack on the multiswitch and connect the Secondary jack on the DC block splitter to the 18V 22KHz jack on the multiswitch c Repeat steps a and b with Legacy 2 and the second DC block splitter using the 13V and 13V 22KHz jacks on the multiswitch d Connect the multiswitch outputs to the Satellite In jacks on the non SWM receivers e Terminate any unused outputs on the multiswitch...

Page 22: ...OTE If you need to connect more than four receivers install a multiswitch that has more outputs KVH offers an 8 output multiswitch KVH part no 19 0573 d Set the power inserter s switch to the 17 18V HORZ 13 14V VERT position e Connect the Receiver jack on the TV Hub to the 13V jack on the multiswitch f Connect the multiswitch outputs to the Satellite In jacks on the receivers g Terminate any unuse...

Page 23: ...DIRECTV U S receivers connect the external SWM 8 kit supplied in kit to the multiswitch See Connecting 9 16 SWM Receivers Tuners on page 19 for details f Terminate any unused connectors on the multiswitch and SWM splitter with 75 terminators and verify all connections are tight g For DIRECTV Latin America service set the tone generator switch to the ON position when using DIRECTV U S service set t...

Page 24: ...ltiswitch see Figure 35 KVH offers a 4 output passive multiswitch KVH part no 72 0676 and an 8 output active multiswitch KVH part no 72 0677 d When using a multiswitch connect the multiswitch outputs to the Satellite In jacks on the receivers Receivers must be DISH Pro compatible Look for the DISH Pro logo on the box IMPORTANT Figure 33 Wiring 1 DISH Bell Receiver Receiver AC Power Satellite In TV...

Page 25: ...pported NMEA 0183 messages at 4800 baud see Figure 37 NMEA 2000 a Connect the TV Hub to the vessel s NMEA 2000 CAN network backbone via a T connector as shown in Figure 36 Be sure to use a standard drop cable 5 wire 4 conductors shield twisted pair with micro C connectors b Configure the NMEA device to transmit one or more of the supported NMEA 2000 messages see Figure 38 Later you will select the...

Page 26: ...nding block to ship s ground Then mount each grounding block using the two supplied 6 screws see Figure 39 WARNING Failure to ground the TracVision system properly to the vessel s ground will cause an unsafe floating ground condition risking damage to the antenna and electric shock potentially resulting in DEATH In a floating ground condition the difference between the equipment s chassis ground a...

Page 27: ... Hub power cable supplied in kit to the 10 30 VDC power input on the rear of the TV Hub c Connect the black wire of the TV Hub power cable to DC return ship s ground d Connect the red wire of the TV Hub power cable to the vessel s 12 VDC or 24 VDC power source 10 30 VDC is required at the TV Hub NOTE An optional 24 VDC AC DC power supply 5 A 120 W is available from KVH part no 72 0669 Ground DC Re...

Page 28: ... d Plug in and turn on any connected receivers DVRs Genie clients and televisions TV Hub Power Switch Figure 41 TV Hub Power Switch During startup the TV Hub checks the software versions installed in the antenna and updates them if necessary to match the versions it has stored for that model All three status lights see Figure 42 will alternate orange while this update is in progress Do not turn of...

Page 29: ...nect a laptop PC configured for DHCP directly to the Ethernet port on the TV Hub see Figure 44 b Start your web browser and enter http 169 254 253 1 NOTE When connected to a vessel s LAN see Connect to an Onboard Network on page 29 you will need to enter the IP address dynamic or static assigned to the TV Hub If your laptop has Bonjour installed you can use it to find the TV Hub on the network wit...

Page 30: ...V Hub s Ethernet port is configured as a DHCP client and the network s router automatically assigns it an IP address However in this Dynamic mode the TV Hub could get assigned a different IP address whenever it is turned on KVH recommends that you set the TV Hub to Static mode and enter a static IP address at the web interface see Figure 47 go to Settings Network Settings Be sure to choose a stati...

Page 31: ...horized access to the TV Hub at the web interface go to Settings Network Settings If you keep the default settings you re allowing anyone to access the TV Hub with their mobile device Figure 48 TV Hub Security and Password Setting KVH strongly recommends that you keep the TV Hub set to AP Access Point wireless mode If you select IF Infrastructure mode to connect the TV Hub to your onboard network ...

Page 32: ... The web interface appears b At the Updates page of the web interface select the antenna model Then select Install Update see Figure 50 Find the kvh file in your downloads folder then double click to install c Wait for the update to complete It may take up to 45 minutes The TV Hub s lights will alternate orange while the update is in progress Once complete the web interface will report that the la...

Page 33: ...Once the Setup Wizard has been completed perform follow up tasks such as Set up receivers to operate with the system as instructed by the Wizard Activate the receivers as instructed by the Wizard Figure 51 Preset Satellite Groups Service Satellites A B C D Linear Europe 1 Hotbird Astra1 Astra2S Astra3 Europe 2 Astra3 Astra1 Hotbird Astra2S Holland 1 Astra1 Holland Astra3 Holland Scandinavia Astra4...

Page 34: ...e order as they were set up in the antenna The specific setup process varies among receiver models refer to the receiver s manual for details Use the table below and Figure 52 as a guide Satellites in Antenna Matching Satellites in Receiver Slot A Port Switch LNB DiSEqC 1 or A Slot B Port Switch LNB DiSEqC 2 or B Slot C Port Switch LNB DiSEqC 3 or C Slot D Port Switch LNB DiSEqC 4 or D Figure 52 L...

Page 35: ... protects the antenna s moving parts from wind rain and debris The antenna must have a clear view of the sky to receive satellite TV Common causes of blockage include trees buildings bridges and onboard equipment see Figure 55 Heavy rain or snow might also temporarily interrupt reception Clean the antenna regularly Dirt buildup on the radome can affect satellite TV reception You must be located wi...

Page 36: ...ied parts to ensure nothing was damaged in shipment c Locate the serial number on the bottom of the IP AutoSwitch see Figure 57 and record it on the Installation Checklist supplied in the Welcome Kit for future reference Choose a Mounting Location Choose a mounting location that meets the following requirements Dry well ventilated and away from heat sources Provides a clear view of and easy access...

Page 37: ...gure 58 NOTE If you are only using one IP AutoSwitch and there is no onboard network the Ethernet cable can be connected directly to the TV Hub s Ethernet port without a router d If not already connected connect the TV Hub to the onboard network see Figure 58 e Using the supplied Velcro strip secure the IP AutoSwitch to the mounting surface Connect up to 3 IP AutoSwitches 4 3 2 1 8 7 6 5 POE 48V S...

Page 38: ...tion a To choose the master receiver select it on the Home page of the web interface or press the Master Select button on the associated IP AutoSwitch b Verify that the LED in the Master Select button on the IP AutoSwitch is lit green see Figure 60 The LEDs for any other IP AutoSwitches should be lit orange Figure 59 Add IP AutoSwitch Screen 140701234 The TV Hub has a built in IP AutoSwitch Any re...

Page 39: ...er Receiver default setting The output of the TV Hub s Receiver port is the band and polarization that is currently selected by the master receiver This setting ensures the antenna always has a valid band polarization on which to track the satellite TV Hub The TV Hub ignores voltage tone from the master receiver and outputs whichever band polarization corresponds to the voltage tone that is presen...

Page 40: ...coax cables This simplifies installation since Ethernet cables don t need to be run to all of the receivers Non Genie Configurations If a Genie DVR HR44 or HR34 is not present on the DIRECTV SWM network you need to install a DECA with power supply and DC to RF adapter collectively referred to as a DECA Broadband Kit KVH part no 19 0860 and formerly called a Cinema Connection Kit When connected to ...

Page 41: ...e clients cannot switch satellites they can only view programming carried by the satellite that is currently selected Figure 64 Genie Configuration R AUDIO OUT L Pr Pb Y VIDEO OUT S VIDEO OUT DIGITAL AUDIO OUT ETHERNET SATELLITE IN 1 IR RECEIVE SATA HDMI PHONE JACK POWER INPUT USB COMPONENT VIDEO OUT Satellite In AC Power Ethernet Genie DVR HR34 or HR44 Genie Client Models C31 C41 Network New Rece...

Page 42: ...A you connect directly to a receiver is powered by the receiver They do not require the separate power supply included in the kit H20 This receiver is not network ready It is only designed to receive a satellite TV signal via its Satellite In port Since both the satellite TV signal and network communications data are present on the coax cables a band stop filter KVH part no 19 0868 is required to ...

Page 43: ...hing communications This IP address is not shown on the Network Settings page of the web interface Static IP Address Range WITH an Onboard Network If the TV Hub and the DECA Broadband Kit or Genie DVR are connected to an onboard network i e router set each receiver to a static IP address that is outside the router s DHCP range see Figure 67 Refer to the router s user manual for details on finding ...

Page 44: ...c IP address On a Genie DVR the IP address is called the Server IP see Figure 68 f WITHOUT an Onboard Network Enter 255 255 255 0 for the subnet mask and enter the TV Hub s IP address for default gateway and DNS WITH an Onboard Network Enter the router s subnet mask and enter the router s IP address for default gateway and DNS g Highlight and select Connect Now to save your changes Disregard any e...

Page 45: ... the Autoswitch Page Also be sure to set each receiver s Dish Type to 3 LNB and Switch Type to SWM and enable external device access as directed by the TV Hub s Setup Wizard If the TV Hub is then unable to communicate with the receiver try resetting the receiver press its red reset button or unplug it wait 15 seconds then plug it back in and turn it on IMPORTANT Continued Using a DIRECTV Coax Netw...

Page 46: ...ive 4 40 screws washers and nuts securing the cable PCB to the access hatch see Figure 71 b Attach the connector panel to the alternate connector panel bracket see Figure 72 using the five 4 40 screws and washers supplied in the kitpack Figure 70 Interior Baseplate Antenna Not Shown Cable Brackets Original Location for Connector Panel Alternate Location for Connector Panel Small Cover Plate Access...

Page 47: ...e 73 Prepare the Bottom Cable Access Hole a Remove the two M4 screws from the small cover plate and gasket inside the antenna baseplate Remove the small cover plate and gasket see Figure 74 b Peel off the paper backing from the rubber seal and carefully attach the rubber seal to the underside of the baseplate ensuring a good seal around the rim of its bottom cable entry hole see Figure 75 Figure 7...

Page 48: ...16 wrench connect the cables to the connector panel see Figure 77 If you need to connect only one RF cable connect the cable to the RF1 connector Connect any additional RF cables to the RF2 RF3 and RF4 connectors See Figure 10 on page 9 to determine the number of RF cables required NOTE If you connect two or more RF cables label both ends of each cable to match the connector This will make it easi...

Page 49: ...plate using six M4 screws see Figure 80 b Discard the old logo plate or save it in case you need to change the cable routing in the future c Weatherproof and seal the cable access hole in the mounting surface as required The baseplate conversion process is complete Complete the remaining system installation steps starting with Mount the Antenna on page 12 Figure 78 Cables Secured by Brackets M4 Sc...

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