KVM-TEC 6801 Manual Download

Page: 9 / 9

First

Aid

kvm-tec

MASTERLINE MVX

smart connection

RMA Form

If the shoe pinches, then we are there for you!

RMA - request

If the shoe pinches, then we are there for you!

Contact Information

Company

Contact person

phone number

customer from

device type

SVX1

MVX1

Fiber

copper

MX48

Fiber

copper

MX2000

Fiber

copper

UVX

Fiber

copper

Switching Manager

copper

SVX2

MVX2

Fiber

copper

Firmware & Upgrade

Firmware Nr.:

Memory Option

RS232

VGA

Sound

Switching

Other connected devices

(Switches, HUBs, Touch-

screens, Webcams,.....)

Problem description

Almost done!

If you want to be even faster on the phone, the following data would be helpful:

No power

No Link

VGA problem

No connection

DOA (dead on
arrival)

Stripy screen

No Video

No USB

Mouse/ Key-
board doesn´t
work

LED Status local/CPU

LED Status remote/CON

red

orange

green

glowing

ﬂ ashing

red

orange

green

glowing

ﬂ ashing

Please send your RMA to Heidi Brosig email heidi@kvm-tec.com

Resolution:

Fix

kvm-tec electronic gmbh

Gewerbepark Mitterfeld 1A, 2523 Tattendorf, Austria

+43 2253 81912-30 - support@kvm-tec.com

copper

RMA Number

Summary of Contents for 6801

Page 1: ...m 6801 SET Masterline MVX1 F in Fiber 6801L CPU LOCAL 6801R CON REMOTE 6802 SET Masterline DUAL MVX2 F in Fiber 6802L CPU LOCAL 6802R CON REMOTE CHECK YOUR EXTENDER line line master kvm tec First Aid connect collaborate communicate control kvm tec C 4 ...

Page 2: ... DVI in from PC 2 USB to PC 4 DVI out to Monitor 5 Audio from PC 6 Audio to PC fibre 2 USB from Keyboard and mouse 6 Audio from Microphone 5 Audio to Speaker 1 Power plug 12V 1A 4 DVI out to Monitor 3 Multimode OM3 Fiber cable up to 500m 1640 ft Quick Installation MVX1 F FIBER MASTERLINE local CPU remote CON 1 Connect the CON Remote and the CPU Local Unit to the included 12V 1A power supply 2 Now ...

Page 3: ... 12V 3A 2 USB from keyboard and mouse 6 Audio from microphone 5 Audio to speaker 2 USB zu PC 1 power plug 12V 3A 4 DVI out to Monitor 4 DVI out to Monitor 4 DVI out to Monitor Quick Installation MVX2 FIBER Masterline local CPU remote CON 1 Connect the CON Remote and the CPU Local Unit with the included 12V 2A power supply 2 Now connect the USB cable to a USB port on your PC and connect the other e...

Page 4: ...is not working Plug out in USB of keyboard and wait until driver is installed after few seconds Check all USB connections on both sides Local and Remote If it is still not working plug out in DC once more LED is lighting green No audio Establish audio connection plug stereo jack to the audio output of the PC green connection with local IN remote headset OUT Establish microphone connection plug ste...

Page 5: ... cables are plug ged in correctly Check if the PC is sending a Image by plugging in a monitor on the local out of the local Unit Check if the DDC is set correctly in menu under point O Check if both Units have the correct ﬁrmware No Video Contact kvm tec support Check if all cables are plug ged in correctly Check if the PC is sending a Image by plugging in a monitor on the local out of the local U...

Page 6: ...e 3 Press the A key to do an automatic update 4 Press the U key to do a direct update 5 Press the S key to do a USB Update Update service with kvm tec Switching Manager For all our devices of the SVX and MVX series we deliver a free demo version of the kvm tec Switching Manager Software Item No 4004 for a comfortable update of all units in the switching system For our devices of the MX and UVX ser...

Page 7: ...up only one local and one remote at the same place connect the monitor directly to the PC does the monitor display an image follow the mentioned steps from above LED status is red or blinking this can be a cable problem try to get a short patchcable and to connect the units and be sure that it s not a cross over cable USB problems with mouse and keyboard please try a different type of mouse and ke...

Page 8: ...ur ticket system where all informati on about your support case is stored and are traceable at any time This way the support team has all the infor mation about your system in a direct con versation and your advantage is that the questions can be answered in a targeted and faster way Problem description Almost done If you want to be even faster on the phone the following data would be helpful No p...

Page 9: ...232 VGA Sound Switching Other connected devices Switches HUBs Touch screens Webcams Problem description Almost done If you want to be even faster on the phone the following data would be helpful No power No Link VGA problem No connection DOA dead on arrival Stripy screen No Video No USB Mouse Key board doesn t work LED Status local CPU LED Status remote CON red orange green glowing ﬂashing red ora...

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KVM-TEC 6801, Manual

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