©2018 Spectrum Brands, Inc.
The hole in the door frame for the latch bolt is
not drilled deep enough.
Make sure the hole in the door frame is drilled at least 1” (25 mm) deep.
The mounting plate is placing tension on the
torque blade.
Attempt to lock and unlock the door with the key. If it is unable to rotate,
remove the interior assembly from the mounting plate. Test the key
again. If it is still unable to rotate, loosen the screws on the mounting
plate and reposition the plate so there is no tension on the cylinder
torque blade. Make sure the latch bolt can operate smoothly with the key
and reinstall the interior assembly.
The clutch is disengaged.
Remove the interior assembly from the door. Verify that the lock can
be operated smoothly with the key while the interior is removed.
Attempt to rotate the turnpiece on the interior assembly. If it does not
rotate smoothly, the clutch has become disengaged. Simply rotate the
turnpiece 180° clockwise (you will need to use force when rotating
the turnpiece, and you will hear it click). This will re-engage the
clutch. Align the turnpiece with the torque blade and reinstall the
interior assembly on the door.
180°
49707 Rev 02
7 / 15
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