KWorld DVB-T380U, Faq

Q7: I cannot get a recorded file over 4GB, why? (ALL) 

A7: 

If the file system of the HDD partition that recorded files used to store is FAT32, 

one single file cannot be over 4GB.   

That is the limitation of the Microsoft FAT file system. 

Please change the storage location to the HDD partition with NTFS file system

.

Q8: Execute the HyperMedia Center, the error message pop-up

『

Cannot 

set capture device (1000)

』

,how to fix it?(HyperMedia Center) 

A8: 

1). Check the Hardware connection: 

USB

 interface Product: 

Please check the USB2.0 TV stick whether be installed (inserted) strongly in 

USB jack when you start to install driver.   

You must insert the same USB jack in every time of using. 

PCI/PCI-Express/Express card

 interface Product: 

Please confirm the Product connection is strongly in PCI/PCI-Express/Express 

interface slot. 

Please try to re-insert again or change another one to install again. 

2).Please check the Driver of your Graphic card

、

Sound card

、

and Product 

Driver whether had been installed successfully in Device Manager. 

3). If the above two item is affirmative, please try to reinstall the Application 

(HyperMediaCenter) again.   

(Please make sure the previous HyperMediaCenter had been un-installed 

completely, and restart system before reinstall process).