KWorld DVB-T380U, Faq

Q12: When run HyperMedia Center program, it appears

『

Cannot render 

Mpeg2 Demux filter…

』

error message. How to fix the issue? (Digital 

series) (UB385-T/UB383-T/UB450-T)

A12:  

When you run the program, it appears 

『

Cannot render MPRG2 Demux filter

』

, 

please help us check below information:   

1) Please check whether install others products in the same PC? If yes, please 

uninstall others product Driver and Application. 

2) Please check whether your motherboard supports the USB2.0 format or not 

first. And please confirm the USB Driver was installed properly.   

Please go to

『

Device Manager

』

=>

『

Universal Serial Bus Controllers

』

, check 

below word

『

Enhanced

』

in red. 

If there is no

『

Enhanced

』

in your Device Manager, it means your motherboard 

only supports USB 1.1 or the USB2.0 function doesn’t be enabled in BIOS 

setting.  

3) Application run error or Product Driver doesn’t be installed properly.   

Please try to uninstall software, restart operating system and re-install again. 

4) Please check the PC Microsoft DirectX version whether is the 9.0C above. 

5) If you have other computer, you can try to install the USB stick in other PC 

as well to check whether it is the operating system confuse problem.