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10. Kwun Limited warranty policy

10.13 Kwun Three packs of limited warranty/ 

Pay for repairs and related

※ In view of the differences between Kwun’s versions, Kwun does not support global co-guarantee, and can only provide warranty service in the designated regional 
repair center of the Kwunphi. If you need to designate a repair center in the non-purchase area, the Kwunphi will be handled according to the local stock situation and 
only provide a paid service.
※ If the address you provide is wrong or the recipient refuses to accept, the customer shall bear the loss caused thereby.
※ If the express cannot be delivered or returned to the bug after being rejected, the bug will take care of it and the storage fee will be calculated from the date of return. 
Due to the corresponding requirements of the storage environment, the storage charge standard is: 100 yuan/day. When the storage charge is equivalent to the residual 
value of Kwun, the Kwunphi will have the right to dispose of the Kwun. (Kwun Residual value calculation method: residual value = original selling price - this maintenance 
cost)
※ If you wish to send Kwun overseas, you need to obtain the approval of the worm, and the resulting customs duties and customs clearance costs should be borne by 
you.
※ If Kwun is flooded, the performance of Kwun will be seriously affected, and there is no maintenance value, so the Kwunphi can not provide maintenance service, we will 
provide replacement Kwun service, please note and send it back as appropriate.
※ Kwun Please properly dispose the personalized items and decorations (including but not limited to Kwun decorative stickers, UAS stickers, paint and spray paint, etc.) 
attached to the original Kwun before sending and repairing, the Kwunphi will not be responsible for the damage and loss of the personalized items and decorations.
※ In order to ensure your normal rights and interests, please check whether Kwun is in good condition (whether there is any damage caused by logistics and other 
reasons) when signing for the goods. If Kwun is abnormal, please feedback to us within 7 calendar days from the date of receipt; Otherwise, it will be regarded as your 
default Kwun without damage and normal performance. According to the claim management process of the logistics party, if the goods are damaged due to logistics 
transportation, they should contact the Kwunphi within 24 hours.

10.14 Exclusions and Limitations/

Quality assurance restrictions

This ” Kwun Limited warranty policy”does not cover direct or indirect damage or failure to Kwun caused by normal wear and tear or degradation, abuse, misuse, 
negligence, accident, improper maintenance, operation, storage or transportation, including but not limited to:
× After discovering the quality problem under this ” Kwun Limited warranty policy”, fail to send Kwun to the Kwunphi Service Center or the repair enterprise authorized 
by the Kwunphi, or fail to repair or repair in a manner recommended by the Kwunphi;
× collision, falling and burning accidents caused by non-product quality problems;
× Damage caused by unauthorized modification, dismantling and shell opening guided by unofficial instructions;
× Damage caused by incorrect installation, use and operation not in accordance with instructions;
× In the absence of official instructions, the customer repairs the damaged parts by himself;
× Damage caused by circuit modification guided by unofficial instructions, or improper matching of battery pack and charger;
× Damage caused by all operations not operated in accordance with the product instructions;
× Damage caused by operation in harsh environment, such as wind, rain, sand, etc.;
× Damage caused by operation in case of mutual interference with other wireless devices, such as transmitter, graph signal, Wi-Fi signal interference, etc.;
× Damage caused when working at a face with a deviation beyond the designated inclination Angle;
× Damage caused by forced operation in the case of aging or damage of parts;
× Damage caused by reliability and compatibility problems when used together with third-party components certified by non-weird insects;
× Damage caused by insufficient discharge when the power is low or the battery with quality problems is used;
× Uninterrupted operation of the product;
× Data loss or damage caused by the product;
× Failure or damage caused by any third party products;
× Change or remove the product or component with the identification label.

10.14 Exclusions and Limitations/ 

Other restrictions and exclusions

Apart from the above exclusions and limitations, this ” Kwun Limited warranty policy”does not cover:
The Kwunphi is only liable for loss or damage to the product if: the product is already in Kwunphi possession; Or the product is on the way to be transported by the Kwunphi.
Kwunphi is not responsible for the loss or disclosure of any data contained in the product, including confidential, proprietary or personal information.

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Summary of Contents for Kwun Solarox B30M

Page 1: ...Solarox B30M Photovoltaic cleaning robot Kwun manual Please read this manual carefully before using the product and keep it properly Kwunphi ...

Page 2: ...roduct introduction 3 4 Use guide 7 5 APP Use guide 23 6 Replacement of accessories 29 7 Daily cleaning and maintenance 31 8 Recommended Operating Conditions 32 9 Troubleshooting 33 10 Limited warranty Policy 34 11 Warranty and after sales service 38 1 ...

Page 3: ...ensure that the surface of the initial position is clean in advance to prevent the product from slipping or falling due to serious pollution of the track 8 After cleaning job clean the anti fall sensor with a wet towel and then wipe it with a dry towel to prevent excessive accumulation of dust and affect the perception 9 Before discarding the product turn off the power switch and remove the batter...

Page 4: ...dy Model Solaorx B30M 1 pcs 2 Battery 2 pcs 3 Recharger 1 pcs 4 Drive unit 2 pcs 5 Tra 2 pcs 6 Self cleaning stuff 8 pcs 7 Roller brush limit bolt 6 pcs 8 Rolling brush assembly default type B 2 pcs 9 Kit M4 Inner hexagon Wrench Clamp pliers 1 pcs 10 Shoulder straps 1 pcs 11 Operating instruction 1 pcs 3 According to different areas choose different models of chargers Self cleaning stuff is only u...

Page 5: ...sh B type 15 M5 Hexagon wrench 7 Roller bracket C type 16 M8 Hexagon wrench 8 Roller brush C type 17 5 5 7 Open end wrench 9 M4 Hexagon wrench 18 8 10 Open end wrench The drawings are for reference only The actual appearance is subject to the real object Type Effective cleaning width Applicable battery size type B 1150mm M2 156mm G1 158mm M4 162mm M6 166mm M10 182mm C 1320mm G12 210mm 3 4 Roll bru...

Page 6: ... hexagon socket wrench Fixing screws for PVC pipe M8 inner hexagon wrench Set screws and nuts for PVC pipe supports 8 Open end wrench M5 Inner hexagon wrench One M5 inner hexagon wrench one M8 inner hexagon wrench one 5 5 7 open end wrench one 8 10 open end wrench U bolt Fixing screws for PVC pipe 3 6 4 External device Purchase quick connection connection water pipe and hydraulic press by user Col...

Page 7: ...Bolt 5 Self cleaning stuff 6 Indicator light 7 Handle 8 Drive unit 9 Crawler belt 10 Ultrasonic sensor 11 Roller bracket 12 Roller bracket holder 13 Roller 14 Shading plate 15 Straps buckle 16 Water cube 17 Water cube mounting 18 Water cube holder 19 Exposure box 20 Central suction cup 6 ...

Page 8: ...ze Full size 156 158 60 72 5BB Half size Full size 156 158 60 72 6BB Half size Full size 156 158 60 72 MBB Half size 162 166 182 210 60 72 1 Pv array tilt less than 20 dry brush or 15 wash 2 The nadir of the photovoltaic array is more than 10cm 3 The edge of the photovoltaic array is free of obstacles within a 50cm range If only the top is obstructed you can use a custom limit on the number of row...

Page 9: ...left ultrasonic anti fall sensor 1 25Hz flashing There is an abnormal ultrasonic drop sensor on the right side 0 50Hz flashing There is an abnormality in the pressure or temperature detection module Red lamp2 Normally off Normally on Internal communication of the device is normal failed flashing When standby if startup conditions are not met the device shall be completely placed on the PV surface ...

Page 10: ...terns standby Automatic recognition Anchor pattern Berthing at start point Adjacent angle Standby Berthing at start point Cleaning tasks 1 10 999 times Online 1 time Array row limit No limit 1 100 rows Standby No limit Cleaning mode Array Single bottom Quick Normal Deep Severe Standby Array Normal 4 2 4 Autonomous mode Starting point First row array Second row array In case of a obstruction Softwa...

Page 11: ...ttery is not working Take out the battery or spare battery 2 Insert the output port of the charger into the XT60 port of the battery 3 Insert the input plug of the charger into the 220V power socket and then turn on the power supply of the socket 4 Wait until the red light of the charger turns on and the battery starts charging 5 It takes about 3 hours to fully charge when the red light of the cha...

Page 12: ... is worn seriously Silicone trachea can be cut and replaced by yourself Specification inner diameter 7mm outer diameter 12mm length 10mm 4 4 How to Use roller brush 4 Use guide 2 Lift the roller brush slightly tighten the limit holes on the left and right sides with limit bolts and make the rubber cover buffer limit 3 Ensure that the air socket is powered off open the waterproof cover connect the ...

Page 13: ... the screw hole will be damaged 4 4 How to Use roller brush 4 Use guide In double roller brush cleaning mode roller brush components are not front and rear and can be exchanged at will Do not use single rolling brush cleaning mode to avoid falling risks Make sure the aviation plug is fully inserted according to the limit prompt and the spring button is up 12 ...

Page 14: ...prevent the track grip greatly reduced 4 5 1 2 Check whether there are foreign bodies under the anti fall sensor to prevent abnormal anti fall perception It is strictly forbidden to be squeezed by external forces 4 5 1 Pre operation inspection 4 5 1 1 Check track surface cleanliness to prevent significant loss of grip It is forbidden to lift the upper hanging part of the track to prevent deformati...

Page 15: ...r assembly to prevent a significant reduction in grip 4 5 1 6 Check the type of roller brush and whether it is deformed to prevent the cleaning effect Refer to Description of Brush Component Types on page 3 for usage scenarios corresponding to brush types When the roller brush is idle Should be on the motor erect rely on placing Avoid compression deformation of roller brush bristles If the bristle...

Page 16: ...ed as the starting namely the bottom end of the array Vertical layout V Two turns in a row 2 Select the starting point with the least number of turns for H autonomous operation Horizontal layout H Two turns in two rows Turn times of V autonomous operation 4 Turn times of H autonomous operation 3 Ensure that the surface of the initial position is clean to prevent the product from slipping or fallin...

Page 17: ...w 3 and row 4 in the lower corner 2 Turn on the power Press the power button to start the device When the first red light is often off the buzzer rings once the device is normal and enters the initialization state 4 Start the job When the green light is always on and the red light is often off the device is normal and the initialization is successful then press the Start Standby button to make the...

Page 18: ...hing mode 17 Second row array First row array Berthing at Starting point Third row array Second row array First row array terminus Berthing at Adjacent angle Starting point 4 6 1 Unmanned cleaning 4 6 1 2 Single bottom After the start and identification is completed the Kwun independently operates forward to the edge of the photovoltaic array to complete the single bottom edge operation Recommende...

Page 19: ...low voltage return mode and return to the starting position 4 6 3 Breakpoint memory Choose to skip part of the cleaned area find the location where the last job was interrupted and start another job from there To disable this function press the Start Standby button during the climb Restart the breakpoint memory function after the next interruption 18 Low voltage alarm ...

Page 20: ... customization Settings and other operations Basic interaction Joystick and button modes manually control Kwun movement Remote control Software application in the air download upgrade OTA Remote control mode is a header mode with kwun itself as the reference coordinate system Instead of headless mode with geographic or operator reference frames ...

Page 21: ...de of adjacent arrays 1 Meet other high priority design rule constraints 2 The bottom ends of two adjacent arrays of the same type and the same direction shall be filled and connected with the same type of photovoltaic panels placed in the same direction to align the bottom ends 3 Use APP to configure adjacent angle berthing and even number of cleaning tasks Two separate photovoltaic arrays can be...

Page 22: ... of the charger turns on and the battery begins to charge 5 It takes about 4 hours to fully charge when the red light of the charger turns off the green light turns on and the charge is finished 6 After charging remove the charger input plug from the power outlet 7 Remove the battery from the outlet of the charger and store it 4 3 9 Water cube connection 1 The base of the rotary table of the water...

Page 23: ...ent arrays Photovoltaic array operation path at adjacent intervals Cleanup missions under berthing at adjacent angles Operation path of horizontal connection at the bottom of adjacent horizontal photovoltaic arrays First assignment Second assignment The bottom of the array The bottom of the array The bottom of the array 22 ...

Page 24: ...id1616848453 or search for AI Kwun in the App Store 5 2 Device connection 5 2 1 Account registration The machine code of the Kwun is located at the bottom of the battery cover It is recommended to scan the QR code and fill it in quickly 23 Scan QR code by browser Android version APP iOS version APP Fill in relevant information Click the register button ...

Page 25: ...utton Enter your account number and password More Settings Click on the Settings icon Enter device details Click the corresponding device to view the details button Custom Remarks Hold down the device You can enter the language setting interface by switching between Chinese and English on the login interface or setting the language option on the interface to switch the supported language ...

Page 26: ...Device connection 5 2 4 Add equipment For more tutorials on the APP please visit the official website 25 Click then binding Or fill in the Kwun code and password Enter the Kwun management interface Click on Kwun Management ...

Page 27: ...and cell number types Job status display The joystick control Click the button to enter Login time record Anti fall sensor shows Direction and inclination display Array row limit Click on the icon to switch Start the device remotely Click the button to set Device status display Cleaning task display Click the and ICONS to adjust more functions Starting berth ode Click icon to switch Kwun ID Cleani...

Page 28: ...ring mode Berth at the starting adjacent corner Custom PV array scenarios Type grid line size number of pieces Customize cleaning tasks 1 to 10 999 times User defined array row limit Unlimited 1 100 lines Custom cleaning mode Array Single bottom Quick Normal Deep Severe ...

Page 29: ... 3 Device Interaction 5 3 3 Other Interaction For more tutorials on the APP please visit the official website 28 Online instruction manual Click on the icon OTA Firmware Upgrade Roller speed Log information Work record ...

Page 30: ...t of roller brushes failure to meet cleaning requirements 1 Unscrew the bolts connecting the rotating shaft of the brush holder to the rotating shaft of the brush holder using an M4 hex key 2 Rotate the roller brush 90 to align the opening of the roller brush shaft with the rotating axis surface and remove one side of the roller brush 3 Repeat steps 1 and 2 to remove the roller brush on the other ...

Page 31: ...tor of the rotating table 5 Put the pressure ring on the dust cover and press the dust cover on the body base and align with the screw hole 6 Tighten the pressure ring on the dust cover and secure the dust cover to the base by inserting four bolts using an M4 hex key 7 Connect the central sucker to the rotor hole of the rotary table and tighten the four bolts using an M4 hex key For more tutorials...

Page 32: ...m onto the track 3 Move the track in remote control mode through APP to drive the track cleaning Self cleaning module Work about 60min intervals or replace the module process 1 Scraper the dust on the brush along the direction of the brush hair and use a hair dryer to help blow the dust to complete the simple cleaning of the brush 2 Knock the brush base shake off the dust and then wipe with a soft...

Page 33: ...8 Recommended Operating Conditions ROC 32 ...

Page 34: ...ario is not supported 1 Check the abnormal state of the device by means of indicator light and APP and repair the abnormal state 2 Check whether the components are damaged or blocked by obstacles 3 Detect the PV panel grid type and gradient The autonomous operation was terminated abruptly 1 Equipment failure 2 Continuous damage of PV panel surface 3 Misoperation of APP 1 Check the abnormal state o...

Page 35: ...erms and conditions contained in this Kwun Limited warranty policy may vary from one part or system to another Warranty for a particular part or system is limited to the scope of warranty set forth in the Warranty section and other terms of this Kwun Limited warranty policy 10 6 Restrictions and disclaimers Unless otherwise provided by national laws and regulations this Kwun Limited warranty polic...

Page 36: ...ty service Man made collision and drop accidents not caused by quality problems of the product itself Damage caused by unauthorized modification dismantling and shell opening guided by unofficial instructions Damage or water inflow caused by improper installation use and operation not in accordance with the instructions Damage caused by customer s own repair of assembly parts without official inst...

Page 37: ...t for replacement under the following circumstances Requests for replacement more than 15 calendar days after receipt of goods Failing to provide legal purchase vouchers or documents or forging or altering the documents Incomplete replacement of goods or artificial appearance caused by damage Detected by the technical support department of strange insects there is no quality problem itself Non own...

Page 38: ...ontact the Kwunphi within 24 hours 10 14 Exclusions and Limitations Quality assurance restrictions This Kwun Limited warranty policy does not cover direct or indirect damage or failure to Kwun caused by normal wear and tear or degradation abuse misuse negligence accident improper maintenance operation storage or transportation including but not limited to After discovering the quality problem unde...

Page 39: ...ove restrictions do not apply to damages for personal injury including death and damage to real and tangible property for which bugs are legally liable Some countries or territories or jurisdictions do not allow any screening or limitation for incidental or consequential damages and therefore the above exclusion or limitation may not apply to you 10 15 Claims for damages Kwunphi hereby disclaims a...

Page 40: ...If you have any doubts or questions about this product please contact our customer service hotline Tel 400 878 6861 Email address service kwunphi com www kwunphi com ...

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