Kyocera ECOSYS M5526cdw, Frequently Asked Questions Manual

Page 1: ...kyoceradocumentsolutions us Frequently Asked Questions M5526cdw...

Page 2: ...urn on 13 My M5526cdw has a message on the display that a Paper Jam has occurred Also there is a flashing Attention light 13 Setting the Connection by Using the Wi Fi Setup Tool Microsoft Windows 17 W...

Page 3: ...s which must pass numerous quality inspections The use of non genuine toner containers may cause failure We will not be liable for any damages caused by the use of third party supplies in this machine...

Page 4: ...k the Toner Level on my M5526cdw The Toner Gauges can be checked on the display 1 Press the Status Job Cancel key 2 Select Toner Status in the touch screen 3 The toner levels will be displayed 4 Press...

Page 5: ...ct Report in the touch screen 6 Select Report Print in the touch screen 7 Select Status Page in the touch screen 8 Check Toner Gauges at the bottom of the page Toner Gauges Cyan 0 100 Magenta 0 100 Ye...

Page 6: ...lect Report Select Report Print Select Status Page Look for the heading of Network on left column of the printed Status Page Below Network look for IPv4 Look for the IP Address on the third line down...

Page 7: ...It will be a white label that looks like a barcode Note The serial is also located in the upper right corner on the printed status page Checking the Equipment s Serial Number The equipment s serial nu...

Page 8: ...e changes to your computer For more information on Microsoft Windows support policy go to the Microsoft Support website The KX Print Driver can be downloaded from https www kyoceradocumentsolutions us...

Page 9: ...yocera devices Click on the printer to highlight it and click Install 9 Select Yes to allow the driver to report issues to Kyocera in the event of an issue If you do not wish to allow the reporting se...

Page 10: ...er 2 Shake the toner container from side to side several times 3 Disable Eco Print mode 4 Select the System Menu Counter key Adjust Maintenance Drum Refresh Start 5 Select the System Menu Counter key...

Page 11: ...the help text cannot be displayed in its entirety on a single screen My M5526cdw displays an error indication If an error occurs on the machine the error message appears on the screen Also the Attent...

Page 12: ...an The Attention indicator lights up or blinks when an error occurs or a job is stopped 5 Why do I get a Add Paper to MP Tray message when I send a print job The media type or size selection in the pr...

Page 13: ...e is a flashing Attention light The first step is to determine the paper jam location Take a look at the message on the Printer display Reference the images below and follow the steps outlined to clea...

Page 14: ...Cassette 1 out toward you until it stops 2 Remove any jammed paper Do not reuse the jammed papers If the paper tears during removal be sure to remove any loose scraps of paper from inside the machine...

Page 15: ...r tears during removal be sure to remove any loose scraps of paper from inside the machine Scraps of paper left in the device could cause subsequent jamming 3 Open the cover A 5 Open the feed cover B...

Page 16: ...cdw 16 Paper Jam in the Document Processor 1 Remove the originals from the Original Table 2 Open the top cover and remove any jammed paper 3 Remove originals from inside the document processor 4 Close...

Page 17: ...lick Accept Select Maintenance Wi Fi Setup Tool OK NOTE Before using the Wi Fi Setup Tool connect your computer to this machine locally with wired LAN cable or Wi Fi Direct To use Wi Fi Direct confirm...

Page 18: ...FAQs M5526cdw 18 Configure the settings Select Do not use WPS Press next Press next Select LAN cable and press Next Press next Select Easy setup and Press Next...

Page 19: ...available printers will be displayed select you model and press Next Enter Admin for Username and Admin for password Select Use device settings Press Next Software will show connecting status Select y...

Page 20: ...es you to print from the Wi Fi Direct environment The configuration methods are as follows 1 System Menu key System Network Enter 2600 for the User Name and Password Login Network WiFi Direct Settings...

Page 21: ...1 Settings Wi Fi 2 Select the network name SSID appeared in previous step 3 Enter the password that was provided in previous step Connect The network between this printer and the computer handheld dev...

Page 22: ...FAQs M5526cdw 22 Configure the settings Select Do not use WPS Press Next Press Next Select Wi Fi Direct and press Next Press Next Select Advanced setup and Press Next Select Express...

Page 23: ...your model and press Next Software will show connecting status Enter Admin for Username and Admin for password Select Use device settings Press Next Select you network SSID and press Next Select your...

Page 24: ...FAQs M5526cdw 24 NOTE Only one device can be added at a time using Wi Fi setup tool It may take some time to search for the device Software will show connecting status Setup Complete Select Finish...

Page 25: ...page on my M5526cdw it states incorrect login Username or Password The default login is Admin capital A for both the Username and PW If the issue persists try a different browser Once logged in you wi...

Page 26: ...per size and media type for the multipurpose tray Item Description Paper Size Metric Select from the Metric standard sizes Values A4 A5 R A6 B5 B6 Folio 216x340 mm Inch Select from the Inch series sta...

Page 27: ...y driver files The latest Mac installer will be at top Mac Driver 5 1 supports Mac OS X 10 9 and later Click on the blue download arrow to the far right The welcome screen will come up first select co...

Page 28: ...ce will be taken up by installer At this point you can customize your install select customize Here you will have the choice of turning off duplex by default enabling Print option for PCL and PDF outp...

Page 29: ...d the device has Bonjour enabled Bonjour is on by default our devices also this is the method you would select for a USB connected printer IP will allow you to enter a specific IP address for the devi...

Page 30: ...nthesis is in the Use box Change the name if you don t want just the IP as the name Location is optional also After any one of the previous install procedures it leads us to this screen The printer ha...

Page 31: ...from https www kyoceradocumentsolutions us Click on support and select download center Enter the M5526cdw in the field and press blue down arrow Select software from the 3 choices and find the Kyocer...

Page 32: ...ect Express Install First the utility will discover your device make sure it is turned on and out of sleep mode Once your device is found highlight it and click on Install Select which Icons you would...

Page 33: ...ce Windows PC only Setup To use the Quick Scan utility Place your original on the Document feeder or glass Double click on KYOCERA Quick Scan The Quick scan utility will open Select a location to send...

Page 34: ...RA Document Solutions America 225 Sand Road PO Box 40008 Fairfield New Jersey 07004 0008 USA Tel 973 808 8444 kyoceradocumentsolutions us Kyocera Document Solutions does not warrant that any specifica...