Troubleshooting
OPERATION GUIDE
10-5
10
Responding to Error Messages
If the control panel displays any of these messages, follow the corresponding procedure.
Alphanumeric
Error Message
Checkpoints
Corrective Actions
Reference
Page
Load paper in cassette
1.
Is the indicated cassette out
of paper?
Load paper.
Load paper in MP
Tray.
Is the paper of the selected
size loaded in the multi
purpose tray?
Load the paper in the multi purpose
tray which is of the size and type
indicated on the Message Display.
Add toner.
–
Replace the toner container.
Cannot connect to
Authentication Server.
–
Press the
OK
key and check the
following items:
• Registration to Authentication
Serve
• Password and computer address
for Authentication Server
• Connection of Network
—
Cannot duplex print
on this paper.
Did you select a paper size/
media type that cannot be
duplex printed?
Select the available paper type.
Press the
OK
key to print without
using Duplex.
Incorrect account ID.
Job is canceled.
–
This job is canceled because it is
restricted by Job Accounting. Press
the
OK
key.
—
Close front cover.
Is there any cover which is
open?
Close the cover indicated on the
control panel.
—
Close Document
Processor.
Is the document processor
open?
Close the document processor.
—
Is the top cover of the
document processor open?
Close the top cover of the document
processor.
Job Accounting
restriction exceeded.
Cannot print.
–
The job is canceled. Press the
OK
key.
—
Job Accounting
restriction exceeded.
Cannot scan.
–
The job is canceled. Press the
OK
key.
—
Sub address/Polling
box limit exceeded.
Job is canceled.
–
FAX box is full, and no further storage
is available. The job is canceled.
Press the
OK
key.
—
Summary of Contents for FS-1028MFP DP
Page 30: ...xxviii OPERATION GUIDE Downloaded From ManualsPrinter com Manuals...
Page 116: ...Basic Operation 3 34 OPERATION GUIDE Downloaded From ManualsPrinter com Manuals...
Page 136: ...Copying Functions 4 20 OPERATION GUIDE Downloaded From ManualsPrinter com Manuals...
Page 188: ...Status Job Cancel 7 22 OPERATION GUIDE Downloaded From ManualsPrinter com Manuals...
Page 340: ...Default Setting System Menu 8 152 OPERATION GUIDE Downloaded From ManualsPrinter com Manuals...
Page 348: ...Maintenance 9 8 OPERATION GUIDE Downloaded From ManualsPrinter com Manuals...
Page 366: ...Troubleshooting 10 18 OPERATION GUIDE Downloaded From ManualsPrinter com Manuals...
Page 436: ...Index 6 OPERATION GUIDE Downloaded From ManualsPrinter com Manuals...
Page 437: ...A1 Downloaded From ManualsPrinter com Manuals...
Page 438: ...Downloaded From ManualsPrinter com Manuals...
Page 439: ...First Edition 2009 7 Downloaded From ManualsPrinter com Manuals...