2L6/2N6/2N5/2N4
1-4-313
1-4-12 Printing System Troubleshooting
(1) List of Erro Code
Problem/
Error code
Condition of
detection
Causes
Check procedures/ Corrective
measures
1.Error 1020 is dis-
played.
Error occurs during
Bridge Board mem-
ory check.
Bridge Board error.
Replace Bridge Board.
2.Error 1030 is dis-
played.
Timeout for
FieryReady signal
not received.
Printing system is not pow-
ered.
Check power cable connection or
replace.
DVI cable between Fiery
Print Controller and MFP is
disconnected.
Re-insert/replace DVI cable.
3.Error 1031 is dis-
played.
Receiving VIDEO
from Fiery fails.
(IP Exchange fail-
ure)
DVI cable between Fiery
Print Controller and MFP is
disconnected.
Re-insert/replace DVI cable.
Bridge board error.
Replace Bridge Board.
4.Error 1040 is dis-
played.
LINKLOCAL con-
nection fails.
Network cable between
Fiery Print Controller and
MFP is disconnected.
Re-insert/replace network cable.
Network setting failure.
Check network settings.
IPv6: ON
HTTP: ON
EnhancedWSD: ON
5.Error 2000 is dis-
played.
Mismatch of Pro-
ductID from Fiery.
Unsupported Fiery Print
Controller is installed.
Install supported Fiery Print Con-
troller. (Use with correct combi-
nation)
FW version of Main Con-
troller and Fiery Print Con-
troller version do not match.
Check FW version and update
FW.
6.Error 2010 is dis-
played.
CometFPGA ver-
sion mismatch.
Unsupported Bridge Board
is installed.
Replace Bridge Board.
7.Error 2020 is dis-
played.
FW version mis-
match.
FW version of Main Con-
troller and Fiery Print Con-
troller does not match.
Check FW version and update
FW.
8.Error 3000 is dis-
played.
Timeout of ERPD
Server boot-up of
External RIP Proto-
col.
Bad data in IP Exchange.
Turn on MFP power again.
Replace Bridge Board.
Replace Main Board.
Replace Fiery Print Controller.
Summary of Contents for TASKalfa 3051ci
Page 5: ...2L6 2N6 2N5 2N4 1 4 4 Machine Option2 Figure 1 4 4 Paper jam location Matchine Option2 ...
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